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American Express: Credit Card reviews

Name: Credit Card
Rating: 4.44 (121 reviews)

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4.47

Based on 121 reviews, last reviewed 28th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

26%

10%

Latest highest rating:

5

The customer service are excellent polite and give... The customer service are excellent polite and give a thorough service. No issue is to much . Great service consistently Reviewed on: 28th May 2024

Latest lowest rating:

2

Normally a fan... Tried to cancel a card, but as I no longer have the card...was told I had to write in. When asked if I could cancel via a secure message (I still hav... Read more Reviewed on: 12th February 2017

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American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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American Express Credit Card reviews (121)

limited use

this is handy as an additional credit card but does not have as much flexibility as a visa card as quite a few retailers don't accept Amex Reviewed on: 26th August 2015

Great way to earn cashback!

I applied for an Amex Platinum Everyday credit card for the cashback it offered - I received an introductory offer of 5% cashback for my first three months and am currently receiving 1% cashback. I use the card for almost all my day to day spending and have already built up over £150 in cashback. Amex also offer some great 'save to card' offers e.g. 'Spend £50 and get £20 cashback ' in stores including Topshop and Argos. The only downsides are some major stores don't accept Amex and you have to wait until your card anniversary before you can actually receive your cashback. Reviewed on: 25th August 2015

Starting to think about leaving...

I LOVE my american express BA card because of the points I can earn and the offers they have from time to time, including small business promotions. However, for the last few months any saved offers I then use are not tracked. I have to mail them to flag and redeem which is starting to get a little annoying. PLEASE FIX! Reviewed on: 22nd August 2015

Excellent credit card

What a great credit card! Really helpful, friendly customer support and accepted in a wide variety of stores, both physical and online. Reviewed on: 14th August 2015

Great cashback rate and good protection for the user

We have been using Amex for years now and always have been impressed by the level of service we have received from them. We do put our "big spending" through American Express firstly because of the great protection it provides and secondly for the cashback you can earn through it. Whenever we have contacted Amex, they were always easy to get through and attentive to our issue. Only downside is that not every business will accept Amex due to its' cost to themselves but this is only a minor problem. Reviewed on: 10th August 2015

A great range of rewards will keep me using this company for ever

I now have 3 different credit cards with American Express and have to say that the rewards your receive with them are outstanding. I regularly get sent rewards on all of the cards such as Shop Small where you get £5 back on a £10 spend at selected local retailers once a year and spend £50 at House of Fraser and get £10 back. You can buy gift cards for the £50 and then save them up for the sales etc. The reward/cashback normally comes through straight away (you get an email to say it has gone through) but on the rare occasions that it has not customer service have always applied it to my account with no hassle. I am also currently getting 5% cashback for 3 months on their credit card. The only fault is that some smaller retailers do not take American Express but I am finding that more and more do Reviewed on: 9th August 2015

A great range of rewards will keep me using this for ever

Fantastic service and benefits

I really think that the benefits attached to my american express credit card are first class. Reviewed on: 22nd June 2015

brilliant company to do business with

good company to deal with they charge excellent rates on there credit, loads to reminders to make surte you pay on time so you avoid late payment fees. Also give you offers to spend instore like £5 on Bp everytime you fill up £50 and the offer it lasted 2 months over xmas when people really need all the help you get Reviewed on: 22nd April 2015

Good company so long as you are on their good side.

American Express does give you a wonderful card product, although its slightly more expensive than other cards to use. Customers service is wonderful, if you pay on time. They are not very accomodating if you ever run into financial trouble and cannot pay the bill. Don't ever deal with their collections department if you can avoid it. Reviewed on: 17th April 2015

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