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American Express: Credit Card reviews

4.47
Based on 121 reviews, last reviewed 28th May 2024
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26%
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10%
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2%
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1%

Latest highest rating:

5

The customer service are excellent polite and give... The customer service are excellent polite and give a thorough service. No issue is to much . Great service consistently Reviewed on: 28th May 2024
Val's avatar
Val

Latest lowest rating:

2

Normally a fan... Tried to cancel a card, but as I no longer have the card...was told I had to write in. When asked if I could cancel via a secure message (I still hav... Read more Reviewed on: 12th February 2017
Michael Fotis's avatar
Michael Fotis

About this product

American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

American Express Credit Card reviews (121)

Review of the American Express, Credit Card:

Starting to think about leaving...

3
I LOVE my american express BA card because of the points I can earn and the offers they have from time to time, including small business promotions. However, for the last few months any saved offers I then use are not tracked. I have to mail them to flag and redeem which is starting to get a little annoying. PLEASE FIX! Reviewed on: 22nd August 2015

Good Rewards

3
Good rewards but not all shops take AMEX. Reviewed on: 1st June 2018

A good card but not accepted everywhere

4
I enjoy some cashback but it's really hit or miss whether places will accept an Amex card. Reviewed on: 4th April 2018

Great card with great benefits

5
The Amex Platinum card is a great card with great benefits Reviewed on: 10th February 2018

AMEX Platinum Credit Card

3
Great cashback rewards but AMEX is still not accepted in a lot of places and contactless seems hit and miss compared to Mastercard or Visa. Good customer service. Reviewed on: 17th January 2018

Execellent

5
Friendly service are good. And quick Reviewed on: 2nd July 2017

Good Rewards

4
American Express offer good rewards including cashback and nectar points. However, not widely accepted, especially in smaller outlets and independents. Reviewed on: 9th June 2017

Great 5% cashback on purchases

4
OK so you can't use it everywhere but the Platinum Everyday Cashback card gives you a very tasty 5% return with a maximum payback of £100. Reviewed on: 9th June 2017

Fast and efficient

5
The procedure was very straight forward, I made the enquiry for what I wanted and the reply came back straightaway. Reviewed on: 30th May 2017

The power of amex

5
The power of amex is amazing but their customer service could be a bit more helpful Reviewed on: 8th May 2017

Outstanding

5
I use American Express mainly for my work / travel expenses . Their service is miles ahead of Any other card. They answer within seconds, are always extremely courteous and give you solutions rather than reading from a script Reviewed on: 7th May 2017
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