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ANNA: Business Account reviews

Name: Business Account
Rating: 4.81 (414 reviews)

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4.79

Based on 414 reviews, last reviewed 11th Jun 2025

77% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Been with Anna six months or so. Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use. Reviewed on: 18th April 2025

Latest lowest rating:

1

Unreliable and unjust As a sole director temporarily abroad, I was shocked to find my business account frozen without any clear deadline or warning after a request for rout... Read more Reviewed on: 11th June 2025

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About this product

ANNA Business Account reviews (414)

Review of the ANNA, Business Account:

Been with them now over 3years a brilliant bank

Been with them now over 3years a brilliant bank Reviewed on: 14th February 2025

They keep charging me monthly fees after i stopped my subscription and deleted the account

Customer service keep replying "the team is looking into this". No action being taken. The only way out of this is either small claims court or changing my account number. This is not a company you should trust with your bank details. Reviewed on: 28th June 2023

Smart, user friendly app

User friendly, smart business app. Straightforward options and sub menu choices. Excellent reminders and follow up options to enable smooth and accurate financial transactions. Reviewed on: 9th May 2023

Absolutely fabulous

When setting up our company we were offered 3 choices for a business account. We discounted a high street bank and compared two online banks. There was basically no significant difference between, so I chose the one with the cute graphics (cat, giraffe, etc) as there needs to be a bit of fun in life. (And since then I only heard bad things about the other one...) I couldn't be happier with my Anna account. Absolutely everything is very simple to use. All actions are in a chat, telling me exactly what to do. I've not come across an action I couldn't deal with easily yet. So far so good. I would highly recommend the Anna Business Account to anyone, especially start ups for ease of use and very low cost. Reviewed on: 14th April 2023

ANNA Delivers Amazingly

Without phone calls, without visiting any Branch, just in the comfort of your home; ANNA will do the magic for you, all within the app without delays or unnecessary waiting. I give it to ANNA Reviewed on: 12th April 2023

GREAT APP

Very user friendly.. Great app! I love it Reviewed on: 11th April 2023

Anna money illegally keeps 56K of our money

Our company, Pier Recruitment LTD has over 56 000 GBP blocked at Anna Money. That money is payment for over 140 workers our company has in custody. Money has been in pending for the last period and they asked us for payslips and invoices. We provided them with al the requested documents and even worst, they blocked our account with all that money. Not only that they blocked our account, but also they refuse to provide us with bank statement from our account, citing that they are "not allowed to discuss details of our suspended account". To make it easier: 1. They suspened our account without notice 2. They keep all the money of our workers, illegally, without allowing us to withdraw them 3. They don't discuss anything (via phone, email, chat etc.). Literarlly no chance of dialogue or a simple conversation. We have a genuine reason to believe that this issue happens because our director is a Romanian national, based in the UK and recently Anna Money is not accepting Romanian passport as proof of identification. Any company in the world accepts passport (and Romanian passport, which is not an internationally sanctioned country anywhere), however they accept proof of identification for Russian passport (which currently is placed under international sanctions). This issue is not stated anywhere in their terms and conditions, but we've been brought into attention by fellow Romanians. We're not claiming by any means Anna Money is a racist company, however, something is really finshy about they way they do business. Given these circumstances, unless we explicitly hear from Anna Money and they contact us to discuss the exact issues on our account, we reserve the right to address to the police and further to the Financial Ombudsman Service to recover our illegally detained funds. Reviewed on: 10th April 2023

Reply from ANNA At ANNA, we take our customers financial safety very seriously and to achieve that, we fully comply with financial regulations imposed on us. Response date: 11th April 2023

Hassle free modern banking experience

I had never heard of ANNA but chose them as a recommendation from my accountant. I have a new small business and the service from ANNA has been totally amazing and the customer support works around the clock. The fees are super cheap compared and I could not fault this bank. A truly Ming experience and plenty of add on services to help you with your accounts, tax, invoicing etc. just brilliant! Reviewed on: 6th April 2023

MOST AMAZING BANK EVER

There’s no words for Anna business banking. Absolutely they are amazing. Everything you need is in the Anna bank. Whatever you asked for they are making it for you in a few seconds not even a minute. You don’t need to worry about if you need bank statements, just ask and you’ll receive in a second. You don’t even need an account, they are already doing your bookkeeping. Any money you want to pay, they’re asking reference numbers, review and pay after which is perfect. From little business to large businesses you don’t need to seek other business banks, just go to join with Anna bank without thinking any second. You will realise how enjoyable to work with Anna Bank. Problems I had with other big name high street banks was nightmare for me. Anna bank makes always happy smiles on my face every time I used them. THANK YOU SO MUCH ANNA BANK Reviewed on: 5th April 2023

The bank that other banks should be like!

A bank that is truly above & beyond. From customer service through to accessibility, they are simply outstanding. Never experienced this level of support in all my banking years. If you are not already banking with ANNA Money, you should be. They leave other banks trailing in their wake... Reviewed on: 5th April 2023

Excellent service

I strongly recommend Anna bank because among all the banks I feel Anna bank resolving customer queries with just single click Reviewed on: 4th April 2023

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