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Atom Bank: Savings reviews

4.84
Based on 843 reviews, last reviewed 26th Feb 2025
21750% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%

Latest highest rating:

5

Easily contactable Atom we're very easy to contact with an instant chat facility that meant I could text with an adviser in real time and didn't need to wait on hold on ... Read more Reviewed on: 26th February 2025
Emily M's avatar
Emily M

Latest lowest rating:

1

Satisfied Easy access, excellent condition to update accounts, would recommend Reviewed on: 5th February 2025
josie Rowson 's avatar
josie Rowson

About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (844)

Review of the Atom Bank, Savings:

Easy and informative

5
Excellent clear communications. The App is well designed and easy to navigate. Answers to any queries are easy to find on the App and its intuitive nature means that your time is not wasted and frustration is kept at bay. The product descriptions are interactive and informative and the interest rates have always been competitive. The instant illustration of ‘what you right earn’ is really helpful and it’s not an’example’ figure as you can enter the precise amount you want to invest. Reviewed on: 24th May 2024

Best fixed rates possible.

5
Best fixed rates possible. This has been top tier for a period of time last year Reviewed on: 11th April 2024

Always favourable interest rates.

5
Always favourable interest rates. Easy functioning website. Would always recommend to others. Reviewed on: 11th April 2024

Absolutely appalling service.

1
Absolutely appalling service. Customer service is terrible, only slightly good thing is the rate, everything else about this company is terrible. Can't wait to close my account and never use them ever again. The good interest is not worth any other hassle. Reviewed on: 11th April 2024

Smart banking

5
I find using the app a very positive experience, all I need to know and do in just a few clicks. Customer support too Is prompt, precise, and accurate. I have been using Atom Bank for several years now and I am extremely happy with the way they operate and their products are excellent Reviewed on: 11th April 2024

very easy to use and very efficient with good intere...

5
very easy to use and very efficient with good interest rates. customer service over the phone are very nice and helpful Reviewed on: 11th April 2024

Good for Olds

5
I have had several fixed rate savers also saving account with Atom no problems easy to add money and draw money out as an “old” (85) it’s easy to use very happy with Atom Reviewed on: 11th April 2024

Atom Fixed saver, monthly interest payments

5
I had a lump sum to put in a savings account and Atom offered the best rate and monthly interest paid or annual interest. The monthly interest payments suited me to add to my income Reviewed on: 11th April 2024

Atom: a name you can bank on.

5
Atom Bank, besides providing a very good rate of interest, have an app which is easy to navigate and provide superb customer service. Each of the people with whom I have had personal telephone contact have been very polite, totally professional and highly knowledgeable. Reviewed on: 11th April 2024

Good interest rate.

5
When we searched for a savings account, Atom had the highest interest rates we could find, with the fewest drawbacks. It was very easy to set up the account, and it is easy to manage. Reviewed on: 11th April 2024

Internet saving made so easy

5
I was very weary about investing in a internet bank as a 59 year old but my whole experience was so right.It was straight forward to set up ,great App and excellent customer care and being to transfer money out was so easy compared to other banks Reviewed on: 11th April 2024

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