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Avanti Travel Insurance: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.8 (1623 reviews)

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4.70

Based on 1,623 reviews, last reviewed 5th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

5

Competitive Competive quote, covers all eventualities,knowledgeable staff, as yet have not need to claim but have confiidence should I need to then have every con... Read more Reviewed on: 10th October 2024

Latest lowest rating:

1

We had 2 hold rings a special Onyx & A heart Ruby st... We had 2 hold rings a special Onyx & A heart Ruby stolen from our suitcase on the flight from Rhodes Airport to Norwich. BEWARE as it's not something ... Read more Reviewed on: 5th November 2024

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About this product

Avanti travel insurance is available for single trips and annual multi trips.

You can apply for an Avanti travel insurance policy via the website or by calling and you can manage your policy online. The Deluxe policy provides enhanced protection including up to £7,500 cancellation cover and unlimited medical expenses.

Avanti travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Avanti before, you can also leave a review and share your experience.

Avanti Travel Insurance Travel Insurance reviews (1623)

Review of the Avanti Travel Insurance, Travel Insurance:

Good Value

Good value provider with excellent communication. Not had need to claim but so far so good. Reviewed on: 18th September 2021

Very Poor Service

We paid over £1000 for our cruise insurance cover as my husband had medical conditions. Everything was superb when I was taking out the insurance, but unfortunately we had to make a claim and I have now been waiting since 23rd March for contact re our claim (which was for the relatively small amount of around $200). I have tried phoning on at least 4 occasions, holding on for anything up to 15/20 minutes and have still not had an update or settlement. Would certainly not recommend based on my experience. Reviewed on: 17th May 2022

24hr emergency medical helpline

The only part of the title that is true, is that it is 24hr, be prepared to organise everything yourself Reviewed on: 5th May 2022

Still waiting

Dreadful company. Still waiting to hear about my claim since March. No communication and don't try ringing.. They rarely answer emails and if they do they are generated Reviewed on: 1st May 2022

Dreadful company

Avanti earns many favourable reviews for their insurance offer and the ease of setting up insurance. They're not so great if you need to make a claim. Five months after I was unable to go on holiday because I hurt my back (not a pre-exisiting condition), I am still trying to resolve my claim. I have spent hours waiting in queues on the phone, sent emails and letters by recorded delivery, and received no response. Eventually my claim was rejected because, they said my GP had prescribed pain relief for my back, and therefore it must have been a pre-existing condition! In fact, no pain relief was prescribed, but even if it had been, how on earth does that make it a pre-existing condition? Interestingly, my husband's associated claim was paid in January. As soon as my claim is settled, I will be cancelling my annual policy. Reviewed on: 30th March 2022

AVOID!!!!

Lost my laptop, reported to police got everything, made a claim which by their policy takes up to 10 working days, BIG LIE!!! it took nearly 2 months to get the dismissal, don't waste your time/money with them, they wont help you, in a case you need them. AVOID!!!!! Reviewed on: 18th March 2022

Will avoid paying out at all costs

We had travel insurance with Avanti and have only ever tried to make one claim for theft of a bag of items from a vehicle. This theft took place while I was resting in the vehicle and my partner was cooking food within 2 meters of the vehicle. Avanti have rejected this claim on the grounds that the vehicle was "Unattended" despite both myself and my partner being present. We are currently taking Avanti to the Ombudsman. All I can say to everyone looking to use Avanti Travel Insurance is they will do their best to wriggle out of any responsibility they have to pay. Reviewed on: 15th March 2022

Steve66

I have used this company in the past and have found them very competitive with their pricing. At the time of taking out my annual cover they were the only company offering COVID 19 cover plus they offer 15 months cover for the price of 12. They are the leading company in this area and that is why they get my vote Reviewed on: 13th October 2021

Very easy company to buy travel insurance from

my wife, her friend and I all bought travel insurance from Avanti on the same day for our various travels , at very competitive prices! Very easy website to navigate for your requirements . Reviewed on: 9th October 2021

Really good insurance

Really good insurance that covers what others don”t whether older travelers or those with medical conditions. Reviewed on: 9th October 2021

Helpful and friendly.

The first time I called Avanty the operator was so helpful and friendly made the experience easy Reviewed on: 9th October 2021

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