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Aviva: Health Insurance reviews

1.74
Based on 184 reviews, last reviewed 25th May 2025
100% increase in 5 star reviews
in the past 90 days
17% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
18%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
73%

Latest highest rating:

5

Had a really good experience with Aviva for my partn... Had a really good experience with Aviva for my partners back operation. They paid for everything in full from start to finish, we did have to wait on ... Read more Reviewed on: 10th May 2025
Rayna S's avatar
Rayna S

Latest lowest rating:

1

Aviva scam health insurance Have been paying Aviva for health insurance for my family for over 10 years. First time I have ever tried to use it and beyond a digital gp appointmen... Read more Reviewed on: 25th May 2025
Gary M's avatar
Gary M

About this product

Aviva health insurance gives policyholders access to 100s of hospitals across the country, allowing you to choose where you’ll be treated. There are three levels of cover available: Core, Advance and Reduce. Policyholders can access a range of wellbeing services, including healthy eating advice and gym membership discounts.

Before taking out a health insurance policy, check customer reviews to learn how satisfied existing policyholders are. The Aviva health insurance reviews on Smart Money People can give you valuable insight into the provider and its policies.

Find out how long policyholders have had their health insurance with Aviva and how satisfied they’ve been so far. Learn what is and isn’t covered under the health insurance policy to decide if it suits your requirements. Read about genuine experiences with the customer service team to learn how swiftly Aviva resolves customer concerns. Find out more about the wellbeing services available and how often existing customers use them. Make an informed decision about your new policy by reading our Aviva health insurance reviews.

If you have a health insurance policy with Aviva, share your experience with others. Tell us what level of cover you have and whether you’ve been satisfied with your choice. Have you made a claim on your policy, and if so, how quickly did you receive the payout? Are there any aspects of the insurance that you feel could be improved? Would you renew your policy with Aviva and recommend it to your family and friends? Write an honest Aviva health insurance review today. Together, we can help people like you make better financial decisions.

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Aviva Health Insurance reviews (184)

Thanks for looking after me

5
Cancer diagnosis 7 years ago, very worried about money Aviva acted very quickly and took all the worries from me. Iam now much better. Thank you Aviva. Reviewed on: 4th August 2019

Unhappy with breadth and level of cover

1
I pay a high monthly premium, but recently when I was advised by my GP to have some moles on my body investigated to makes sure they were not cancerous, I have still ended up with bills totalling £711.00. They seem to cover nothing unless you are at deaths door. Reviewed on: 28th July 2019

A pleased customer

5
I've had a positive experience using aviva. Thanks Reviewed on: 23rd July 2019

Aviva - good all round provider

5
Health insurance in particular excellent value, good internet marketing site. Reviewed on: 23rd September 2018

Helpful Service

4
Clear policies and helpful service when making a claim Reviewed on: 22nd September 2018

GOOD COVERAGE

5
Good coverage relevant to age and income, easy to set up when also purchasing a house. The benefits and coverage offer a lot, should a pay out ever be required. Reviewed on: 17th July 2018

Excellent value

5
I have been with Aviva for critical illness cover for years as I cant find better cover elsewhere. Reviewed on: 25th September 2017

Not very responsive and not competitive.

2
A company that seems determined to bombard with material but does little to evince confidence in their product. Reviewed on: 13th September 2017

I have been a customer of Comfort for many years. Comfort by name Comfort for exceolent service

5
ALL GOOD. NO COMPLAINTS WHICH CANNOT BE SAID FOR A NUMBER OF OTHER CO;S Reviewed on: 6th September 2017

was ok

3
had some problems claiming my money but overall they were keen to help. Reviewed on: 2nd August 2017

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