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Aviva: Health Insurance reviews

Name: Health Insurance
Rating: 1.97 (169 reviews)

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1.80

Based on 169 reviews, last reviewed 9th Sep 2024

25% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

19%

72%

Latest highest rating:

5

I’d like you to contact me about life insurance I’d like you to contact me about life insurance Reviewed on: 9th September 2024

Latest lowest rating:

1

Hard to Reach! Aviva are impossible to contact - after nearly an hour on the phone I resorted to email - they have very slow response times on that. I understand the... Read more Reviewed on: 21st June 2024

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About this product

Aviva health insurance gives policyholders access to 100s of hospitals across the country, allowing you to choose where you’ll be treated. There are three levels of cover available: Core, Advance and Reduce. Policyholders can access a range of wellbeing services, including healthy eating advice and gym membership discounts.

Before taking out a health insurance policy, check customer reviews to learn how satisfied existing policyholders are. The Aviva health insurance reviews on Smart Money People can give you valuable insight into the provider and its policies.

Find out how long policyholders have had their health insurance with Aviva and how satisfied they’ve been so far. Learn what is and isn’t covered under the health insurance policy to decide if it suits your requirements. Read about genuine experiences with the customer service team to learn how swiftly Aviva resolves customer concerns. Find out more about the wellbeing services available and how often existing customers use them. Make an informed decision about your new policy by reading our Aviva health insurance reviews.

If you have a health insurance policy with Aviva, share your experience with others. Tell us what level of cover you have and whether you’ve been satisfied with your choice. Have you made a claim on your policy, and if so, how quickly did you receive the payout? Are there any aspects of the insurance that you feel could be improved? Would you renew your policy with Aviva and recommend it to your family and friends? Write an honest Aviva health insurance review today. Together, we can help people like you make better financial decisions.

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Aviva Health Insurance reviews (169)

great service and even seem to care about the customer !

I have had health insurance with this company for two decades and they have been delightful to deal with , well-trained staff off great advice when switching products and cover and any claims have been dealt with efficiently and promptly Reviewed on: 12th August 2016

Recently claimed for pulling my back

The process for claiming was quite easy, although I was originally told I needed to obtain a letter from my GP for referral. However, I never sent this through as the GP did not provide it as promised, but despite this the claim was paid in full directly to the physiotherapist. No other problems with the claim, great service. Reviewed on: 1st August 2016

Unbelievable

My experience was incredible my auntie has copd and ashma and this company covered everything that needed to be sorted.... Reviewed on: 29th March 2016

CheekyCharges Campaigner

Had it through work as a benefit - never any problems when needed! Reviewed on: 12th March 2016

CheekyCharges Campaigner

Used them for a few years with work as part of my health insurance benefit. Never had any problems! Reviewed on: 12th March 2016

FAST TO ARRANGE

Found their quote to be the cheapest and it was quick and easy to buy online. hopefully I will not need to make a claim Reviewed on: 24th December 2015

Excellent, quick response

At work we have a Health policy with Aviva. I recently had to make a claim on it. Once the paperwork was across to them a customer representative called me to confirm my details and go through my claim. Once this was done I had a further call back in the afternoon saying that they need my notes to process the claim. This was done within 2 days, the next day they called to say that everything had gone through and that I could go ahead. They provided an excellent service within their Health Insurance department. Reviewed on: 30th August 2015

very good customer service

very good customer service and knowledgeable staff Reviewed on: 24th March 2015

Simplest claims process really helped when I most needed it!

I was flooded by a burst water main on my road. This was the first time this had happened, so naturally I was a bit distressed to say the least. Fortunately Aviva really helped me by making the process of claiming as easy as possible. I think having a claims manager that was responsible for my claim really helped, no need to get somebody new up to speed every time Reviewed on: 27th October 2014

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