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BUPA: Health Insurance reviews

Name: Health Insurance
Rating: 1.57 (51 reviews)

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1.57

Based on 51 reviews, last reviewed 8th Sep 2023

100% increase in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

12%

4 star

82%

Latest highest rating:

5

Just so effective App interface easy to interact with, very efficient and very helpful customer service! Reviewed on: 24th August 2023

Latest lowest rating:

1

Bupa charged me for Pregnancy I am 69 years old Bupa charged me - now 69 years old - for pregnancy and birth, weight loss surgery, etc Bupa has been charging me for five services that I do not need... Read more Reviewed on: 8th September 2023

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About the Health Insurance

BUPA health insurance reviews can help to you to get the inside track on life as a BUPA health insurance customer before you take out a policy. Making sure that you find the best health insurance provider for you can help to give you piece of mind...which is were we come in! Smart Money People in the UK's leading financial services review site. Our mission is to help increase trust and transparency using the power of YOUR reviews...so why not write a BUPA health insurance review today!

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BUPA Health Insurance reviews (51)

Bupa charged me for Pregnancy I am 69 years old

Bupa charged me - now 69 years old - for pregnancy and birth, weight loss surgery, etc Bupa has been charging me for five services that I do not need, or that I do not want, such as Pregnancy and Birth, and Weight Loss surgery. When seeking advice from Bupa on the 23rd December 2021 on the phone, I specifically asked for all unneeded or unwanted Extras and to be deleted. At no time during that conversation did the Bupa representative mention that there is another category called "Services" that includes 5 services that I do not need or do not want, such as Pregnancy and Birth. I recently learnt that as there is no fixed 'Contract', Bupa can legally do this. The onus is on me to read the fine print in the policy. However, I believe it is highly unethical of Bupa to charge a 69 year old for 5 "Services" that are not needed and/or not wanted. The Bupa representative should have told me in my phone consultation because the representative knew that I was seeking to lower the cost of the premium. Reviewed on: 8th September 2023

OK, but be careful of exclusions

I have Bupa health insurance through work, and they are OK, but be very careful about the exclusions, I've found several things I would fully expect to be covered are not because of many complicated exclusions. Also when you do request treatment you're left to find a doctor/consultant from their long list yourself, this is virtually impossible when you don't understand complex medical terms to know which doctor has the specialism you need (it took me several weeks to get an appointment lined up as I was passed around many places because of this) Reviewed on: 3rd September 2023

Just so effective

App interface easy to interact with, very efficient and very helpful customer service! Reviewed on: 24th August 2023

Worst health insurance

Do not recommend this insurance to any other people. Have been waiting for more than an hour for those idiots to pick up my call and cancel my insurance. Reviewed on: 28th July 2023

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