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BUPA: Health Insurance reviews

1.35
Based on 62 reviews, last reviewed 2nd Apr 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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10%
4 star
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0%
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3%
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3%
See only 1 star reviews
84%

Latest highest rating:

5

Just so effective App interface easy to interact with, very efficient and very helpful customer service! Reviewed on: 24th August 2023
Gabriella Manu's avatar
Gabriella Manu

Latest lowest rating:

2

Every time I call them, I have to mentally prepare m... Every time I call them, I have to mentally prepare myself for a fight because they seem unwilling to provide you with cover for anything Reviewed on: 2nd April 2024
AGP's avatar
AGP

About the Health Insurance

BUPA offers two levels of cover: Comprehensive health insurance, or Treatment and Care health insurance. There are options to insure yourself as an individual, yourself and your partner, or your family. Policyholders can access a range of wellbeing rewards for fitness, nutrition and relaxation.

Before taking out a new health insurance policy, check out customer reviews. Our BUPA health insurance reviews can give you real peace of mind before signing on the dotted line.

Find out which level of cover customers chose and how satisfied they are with their selection. Learn more about the different conditions that are and aren’t covered to decide if it’s the right policy for your needs. Find out if policyholders have encountered any issues and how quickly BUPA has resolved these. Learn whether customers would renew their policies. Make an informed decision about your new policy by reading our BUPA health insurance reviews.

If you’re a BUPA customer, write an honest review on Smart Money People today. How long have you been with BUPA and how satisfied have you been so far? Which level of cover do you have and why? Have you encountered any illnesses or ailments that weren’t covered under your policy that you expected to be? Are you able to choose where you receive treatment and from whom? Have you ever redeemed any of the wellbeing rewards? Have you made a claim, and if so, how quickly was it paid out? Would you recommend the policy to your family and friends? Write a BUPA health insurance review today. Together, we can help people like you make better financial decisions.

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BUPA Health Insurance reviews (62)

Every time I call them, I have to mentally prepare m...

2
Every time I call them, I have to mentally prepare myself for a fight because they seem unwilling to provide you with cover for anything Reviewed on: 2nd April 2024
AGP's avatar
AGP

Just cancelled my membership as the customer service...

1
Just cancelled my membership as the customer service is terrible. It took me over 6 months just to get reimbursement on a claim that I should not have paid due to being misinformed by a Bupa agent. I then spent several hours on several different occasions chasing the payment as the customer service reps kept giving me incorrect information. Very very disappointed and glad I cancelled! Reviewed on: 29th February 2024
Koko's avatar
Koko

Terrible do not use

1
The documentation hoops you need to… The documentation hoops you need to jumpt through are a NIGHTMARE. In Short, you require the NHS GP to fill out a pretreatment form EVERYTIME you want access to treatment and typically costs 40£!!. Which means you speed of treatment is bottlednecked by the overwhelmed(underfunded) NHS GP service and cost an additional 40£ each time. This process was not made clear to me when i bought the policy. Try Another provider!!! Further update, I asked to change my policy but they say I have to cancel and resubmit a new one. Which means NO TREATMENT for issues the started all of this in the first place. Reviewed on: 14th February 2024
shaun k's avatar
shaun k

We paid for highest cover but when we tried to claim...

1
We paid for highest cover but when we tried to claim help we were told to pay for a private scan , they take your money and your on your own !! PLEASE FOLK DO NOT RISK PAYING BUPA Reviewed on: 3rd January 2024
Darren Leach's avatar
Darren Leach

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