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Aviva: Travel Insurance reviews

Name: Travel Insurance
Rating: 3.11 (36 reviews)

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2.76

Based on 36 reviews, last reviewed 17th May 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

43%

39%

Latest highest rating:

5

I had to make a claim. I had to make a claim. There was no problem. Claim paid in 3 days Reviewed on: 25th September 2024

Latest lowest rating:

1

They tried so hard to avoid paying claimsnt It’s just a useless company with useless staff. The process was so slow intentionally as they are trying really hard to not paying up the claims. They... Read more Reviewed on: 17th May 2025

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About this product

Travel insurance is important, not only for long-haul holidays, but also short getaways and business trips. Finding the right provider for your insurance policy is vital; knowing you’re in good hands can provide the reassurance required to relax and enjoy your travels. Check out our Aviva travel insurance reviews to find out what genuine customers have to say about Aviva’s policies.

Aviva was founded in 2000, and has now insured over 15.5 million people in the UK.

Every trip is different, but a suitably robust policy should always be a priority. If you’re planning lots of activities for your trip, Aviva offers cover for leisure activities. See what Aviva customers have said about this policy by reading our Aviva travel insurance reviews. If you travel a lot for business, Aviva’s Multi-trip policy is worth investigating too. Whatever your requirements, check our reviews to see if Aviva can provide what you need from your travel insurance policy.

Have you taken out a travel insurance policy with Aviva? Would you consider your policy good value for money? Did you come into any problems with the policy? If you had to make a claim, how well was this handled? Share your experience by leaving an Aviva travel insurance review to help others just like you make an informed decision when choosing their new insurance provider. Help us increase trust and transparency in financial services.

Aviva Travel Insurance reviews (36)

Review of the Aviva, Travel Insurance:

Super quick and easy

I have Aviva travel insurance through my bank. I made a recent claim for a dental accident and it was so easy. It was agree the same day and the money refunded within days Reviewed on: 23rd August 2024

Ridiculous and disgusting.

These people are disgusting. They put myself and my partner(who has had a stroke) through torture and painstaking questions and time, in order to discredit us and try to make us drop our legitimate claim. The tactics involved, repeated non pertinent questions, that made us feel like liars and cheats. At one point they had my partner and I sitting in a car for 75 minutes answering questions. Despicable crowd. Please stay away from them. Reviewed on: 26th February 2023

Cannot get refund

Had to cancel my travel insurance because of my husbands was told he could not fly. Aviva refused to pay any of the policy back even though I cannot use it . Reviewed on: 10th November 2022

Daylight Robbery

Last years holiday insurance was £200.10 for annual cover. I didn't get a renewal quote by email or post so I forgot it was due. When I phoned them about 3 weeks later they said it would have to be a new quote. They quoted £331.16 for 1 WEEK and £560,36 for a YEAR for european travel. Over the last 10 years I've had Home, Holiday & Car insurance with them. But they have know lost it all. I got cover from Allclear for a third of the price with the same amount of cover. Reviewed on: 19th October 2022

Anna

The worst thing I have ever met! Ignoring medical reports and they dont care about medical state of patients! Doing a problem with repatration! Unlogicly extending all cases! nasty and rude! Reviewed on: 21st August 2022

Excellent customer services

Their customer service is very well trained, care for their customers in their times of need. Reviewed on: 21st August 2022

£40 EXCESS PER PERSON

Ive just claimed my flight cost from Aviva after my wife was diagnosed with cancer. I then found that they have an excess of £40 per person. I cant think how this is justified - but I have no choice. I wont be going back with Aviva Reviewed on: 9th August 2022

Annual Travel Insurance Joint Policy

One of the best covers us for everything we need luckily we have never had to claim. Renewal is automatic if you want so easy. Reviewed on: 24th June 2020

Good level of cover for peace of mind

No issues, good annual cover, so I had nothing to worry about Reviewed on: 6th July 2019

Great costumer service

Once away my son got sick and we had to use the travel insurance, The service was quick and straightforward and my son was treated very well. Reviewed on: 30th April 2019

Great terms

No probs. Great terms. Recommended Reviewed on: 26th August 2018

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