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Axa: Car Insurance reviews

Name: Car Insurance
Rating: 3.04 (157 reviews)

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2.71

Based on 157 reviews, last reviewed 7th Sep 2024

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

20%

40%

Latest highest rating:

5

Good price and easy to manage Axa gave the best quote for my car. Creating an account is easy and you can see and manage your certificate and cover on the site very easily. Intui... Read more Reviewed on: 7th September 2024

Latest lowest rating:

1

10yr no claims. Increased premium by £400 I have had a driving licence 12yr. Had a car for 10. With 10years no claims they increased my premium by almost £400 and then tried to blame increased... Read more Reviewed on: 4th April 2024

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About this product

Smart Money People collects Axa car insurance reviews from genuine customers to help you make an informed decision when choosing your next car insurance provider.

Axa was founded in 1946, and now offers a variety of insurance policies for cars, vans, travel, landlord, business, home and health. With a multi car cover policy and a variety of optional add-ons, Axa has a multitude of options for tailoring your policy. Read our Axa car insurance reviews to see what real customers have to say about their experiences.

With a 24/7 emergency helpline and an online system that allows you to fully manage your policy online, Axa claims to be accessible, stating it pays out 99.7% of claims. As for extras, child car seat cover and audio and sat-navs cover are included as standard in the comprehensive policies. If this suits your needs, check out the reviews on Smart Money People to see how customers rate their policies with Axa.

Have you had a car insurance policy with Axa? Whether good or bad, share your experience with our Smart Money People community so we can help people like you make better decisions. Did you find the cost of the premium suitable for the level of cover you received? Did you have to make a claim, and if so, how well was it dealt with? Leave an Axa car insurance review today.

Axa Car Insurance reviews (157)

Review of the Axa, Car Insurance:

It was amazing experience good price high quality go...

It was amazing experience good price high quality good service Reviewed on: 4th September 2024

Very reliable

Never had a problem at all with them. Very good reliable - wouldn't switch to any other company Reviewed on: 23rd July 2017

Good for the first year

As with all insurance companies Axa lure you in at the outset with a reasonable quote for car insurance, then at renewal that reasonable price is hiked considerably. Having said that we needed to add an additional driver for a weeks holiday and it was very quick and easy to do, and judging by the research I did, at reasonable cost too. Easy to view all documents on line plus plenty of reminders via text and email. Surprisingly easy to cancel too, I expected a phone call and hard sell but I cancelled the renewal quote online. I've no idea what they are like in a crisis, which is the real test. Reviewed on: 21st July 2017

These guys really helped me when someone bumped my car.

Really helpful lady on the phone, courtesy car arranged quickly. Reviewed on: 16th July 2017

Good easy access car insurance

I can access all my details and documents online which is very useful. I can also make any changes to my policy online, quick and easy. Reviewed on: 16th July 2017

Fantastic 5 star service

I have been using axa for 4 years now. From the moment I passed my driving test they have always been the cheapest insurance. I had to take time off work once and couldn't make one of my monthly payments. The customer service I received was 2nd to none. they were so understanding of my circumstances and helped me get sorted out quickly without hesitation. if anyone asks about insurance I will always tell them how outstanding axa are Reviewed on: 15th July 2017

GREAT

SIMPLE, EASY, NO THRILLS. RECOMMENDED. Reviewed on: 5th July 2017

So so but ok

Quite expensive but well known. Not had to claim yet but easy to change details and add people to policy etc Reviewed on: 4th July 2017

Not impressed

Staff only care about their bonuses which we as customers are paying for! Scandalous! Reviewed on: 4th July 2017

Easy

While I have been with axa it has been easy to manage and amend online very user friendly Reviewed on: 4th July 2017

Not impressed

They were ok up to a point however they cancelled my policy as soon as i moved address which has put me off ever recommending them. This left me with the inconvenience of finding a new insurer before the end of my premium expiry date with no notice. Upon speaking to adviser I was told they do not insurer cars within my new postcode and therefore my insurance would become invalid from that day onwards and I would need to look elsewhere for cover. Not good. Reviewed on: 4th July 2017

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Axa: Car Insurance reviews

300% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Axa Car Insurance reviews (157)

It was amazing experience good price high quality go...

Very reliable

Good for the first year

These guys really helped me when someone bumped my car.

Good easy access car insurance

Fantastic 5 star service

GREAT

So so but ok

Not impressed

Easy

Not impressed

Do you have a different Axa product?

There's still more to see!

Join Smart Money People

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