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Axa: Car Insurance reviews

Name: Car Insurance
Rating: 3.04 (157 reviews)

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2.71

Based on 157 reviews, last reviewed 7th Sep 2024

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

20%

40%

Latest highest rating:

5

Good price and easy to manage Axa gave the best quote for my car. Creating an account is easy and you can see and manage your certificate and cover on the site very easily. Intui... Read more Reviewed on: 7th September 2024

Latest lowest rating:

1

10yr no claims. Increased premium by £400 I have had a driving licence 12yr. Had a car for 10. With 10years no claims they increased my premium by almost £400 and then tried to blame increased... Read more Reviewed on: 4th April 2024

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About this product

Smart Money People collects Axa car insurance reviews from genuine customers to help you make an informed decision when choosing your next car insurance provider.

Axa was founded in 1946, and now offers a variety of insurance policies for cars, vans, travel, landlord, business, home and health. With a multi car cover policy and a variety of optional add-ons, Axa has a multitude of options for tailoring your policy. Read our Axa car insurance reviews to see what real customers have to say about their experiences.

With a 24/7 emergency helpline and an online system that allows you to fully manage your policy online, Axa claims to be accessible, stating it pays out 99.7% of claims. As for extras, child car seat cover and audio and sat-navs cover are included as standard in the comprehensive policies. If this suits your needs, check out the reviews on Smart Money People to see how customers rate their policies with Axa.

Have you had a car insurance policy with Axa? Whether good or bad, share your experience with our Smart Money People community so we can help people like you make better decisions. Did you find the cost of the premium suitable for the level of cover you received? Did you have to make a claim, and if so, how well was it dealt with? Leave an Axa car insurance review today.

Axa Car Insurance reviews (157)

Review of the Axa, Car Insurance:

It was amazing experience good price high quality go...

It was amazing experience good price high quality good service Reviewed on: 4th September 2024

Insane excesses

Was going to change my insurance over to axa as they topped the comparison sites in terms of price. However on closer inspection, the excess amount was more than the policy price itself! Stupid. Reviewed on: 22nd March 2017

car insurance

good company, customer service is good but needs to be clearer on the policy reduction. Reviewed on: 26th December 2016

Over an hour waiting to speak to staff

If you were involved in an accident you would first of all need to pray to God that someone answers. From customer services to claims to everyone in that company lets just say you will need a special VISA to speak to their precious incompetent staff!!!! AXA give me my excess payments back before I go to a small claims court !!!! Reviewed on: 25th October 2016

The WORST insurance company!!!!

The WORST insurance company ever. Constantly being lied to, emails being ignored, we've been on hold for 45 mins at a time trying to get through. WE HAVE BEEN CHASING THIRD PARTY INSURERS AND CONTACTS OURSELVES TO TRY AND SPEED THINGS UP (Basically doing their job for them) BECAUSE THEY HAVE NO SENSE OF URGENCY. We were involved in a non fault accident and they have made very minimal steps to getting this sorted for us... On going complaint for weeks and it's got us nowhere. No contact for over two weeks!!! They'll take your money for the policy and give you bad service when you do need them. Id rather have paid an extra £500 than go with Axa and have the stress of this... Please save yourself the hassle and never use Axa. You will regret it if you do! Reviewed on: 1st October 2016

Good but don't go the extra mile

Standard cover and no extra frills Reviewed on: 27th September 2016

Cheap and Easy

Easy to use and a great price. Very Impressed Reviewed on: 26th September 2016

Easy to deal with

Very easy to deal with with online and prices are very competitive Reviewed on: 22nd September 2016

first class company

exceptional cost for car insurance. offers a great deal with a first class service. Reviewed on: 18th September 2016

Great price

Used Axa several times and I've found them to regularly be the most competitive price. Reviewed on: 12th September 2016

Amazing Axa Car Insurance

When I received my RAC car insurance renewal quote I was horrified to see that it had increased nearly £100, even though I've never made a claim and I don't have any points on my licence and nothing at all had changed during the year. So I searched and managed to find a much better deal with Axa. It was nearly £120 cheaper and my excess was lower as well. I'm so glad that I looked around. It's saved me a lot of money. Reviewed on: 11th September 2016

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