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Bank of Ireland: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.57 (7 reviews)

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2.67

Based on 7 reviews, last reviewed 28th Aug 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

42%

29%

3 star

2 star

29%

Latest highest rating:

5

Brilliant company Easy set up, advisors very helpful and great fixed rate date. Easy application process Reviewed on: 10th January 2023

Latest lowest rating:

1

BOI - highly incompetent Bank of Ireland, after being semi-state for so long must have never indoctrinated efficient and productive business practises into their corporation. ... Read more Reviewed on: 28th August 2023

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Bank of Ireland mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Bank of Ireland mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Bank of Ireland Fixed Rate Mortgage reviews (7)

Review of the Bank of Ireland, Fixed Rate Mortgage:

BOI - highly incompetent

Bank of Ireland, after being semi-state for so long must have never indoctrinated efficient and productive business practises into their corporation. After being through their mortgage process twice, they have been the single party to hold the mortgage up. On my current mortgage, they have taken 6 weeks to give myself and my wife an underwriting decision, while the timeline estimate they shared was 7-10 days. Many of the employees I have been in contact with were inept and unhelpful. During this time of the underwriters' "hard work" to deliberate the decision, the interest rates increased. This company seems miles behind the market. I would have little to no faith in the overall management of Bank of Ireland - its a shame Ireland does not have more competition to choose from. Reviewed on: 28th August 2023

Just stay away

Please do not even come close to this bank. Total lack of any care or basic knowledge Impossible to get any advice at all Reviewed on: 23rd August 2023

Brilliant company

Easy set up, advisors very helpful and great fixed rate date. Easy application process Reviewed on: 10th January 2023

No faults

Our mortgage was a good product at a great rate. The service was 1st class, simple and very efficient. Would recommend. Reviewed on: 27th June 2020

friendly staff good product

got a good mortgage deal,with the bank Reviewed on: 3rd May 2017

Take care of loyal customers

We first took out our mortgage with Bristol & West over 10 years ago. When they were taken over by Bank of Ireland I have to admit I was quite sceptical but they have been brilliant. We always fixed our mortgage and shop around to get the best deal when our deal comes to an end. Every time, through loyalty deals, we have stayed with Bank of Ireland as they have provided the best rate for us. Excellent customer service over the phone and quick to deal with enquiries. Reviewed on: 9th January 2017

Good deal on offer at the time

BoI gave me a good initial deal so was happy to take them up on it. Service / answering of questions is sometimes a little slow but overall quite happy with them. Reviewed on: 18th September 2015

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