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Bank of Scotland: Cash Account reviews

Name: Cash Account
Rating: 4.06 (54 reviews)

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3.86

Based on 54 reviews, last reviewed 4th Apr 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

58%

20%

11%

Latest highest rating:

4

This is my direct debit account. This is my direct debit account. Keeps everything organised. Reviewed on: 15th February 2024

Latest lowest rating:

1

They are closing my local branch in Barrhead the old... They are closing my local branch in Barrhead the old bank in town and it is used mainly by the older generations who now have to travel to the nearest... Read more Reviewed on: 4th April 2025

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About this product

Bank of Scotland Cash Account reviews come from people like you! With so many different current accounts now available, you can read these honest Bank of Scotland Cash Account reviews to find out what life as a Bank of Scotland customer is really like. And remember, if you are a Bank of Scotland customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Bank of Scotland Cash Account reviews. Together, we can make financial services work better for everyone.

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Bank of Scotland Cash Account reviews (4)

Customer Service

There appears to be a lot of confusion, amongst both customers and staff, as to what HBoS actually is and who the driving force is, is it Halifax is it Bank of Scotland or Lloyds. This leads to a huge amount of confusion with regards to products and contact details. A lot must improve immediately or a lot of custom will be lost. Reviewed on: 13th January 2022

Steeped in mediocrity

This institution exemplifies the ignorance, mediocrity, and condescension of your governing class. Reviewed on: 12th January 2022

Ok online, lousy in person

Online banking is easy enough for those with the facilities and skills, but there are no rural branches open now in our area and in-person banking is impossible for ill or elderly, especially with appalling public transport. Many of us still use cheques, do not use mobiles and have little aptitude with the internet. Reviewed on: 12th January 2022

Lousy interest rates but quick to charge fees

Long term accounts getting a fraction of 1% interest, changed agreed overdraft costs to their benefit. Reviewed on: 8th November 2018

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