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Barclays: Current Account reviews

Name: Current Account
Rating: 4.58 (4850 reviews)

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4.45

Based on 4,850 reviews, last reviewed 14th Mar 2025

1800% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

They always answered the phone within 5 minutes. They always answered the phone within 5 minutes. The app is also excellent. Reviewed on: 14th March 2025

Latest lowest rating:

1

Return of barclaysafe wallet My barclaysafe wallet was due to be returned to me last August after barclays said the service was no longer available. I have only just received the ... Read more Reviewed on: 1st March 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4850)

Review of the Barclays, Current Account:

Customer service

Very poor customer service and very hard to set up and use the barclays app Reviewed on: 4th January 2019

Switched for nothing

I switched to Barclays purely to get the switch bonus - they took so long to authorise/process the whole thing that I never got the bonus reward. It also meant that I had no access to the account for well over a week which had some of money in it. This is the one and only time I have used a switch service and had any issues. Direct debits weren't transferred properly and had to be reset-up. The whole thing was a waste of time. I switched back as soon as I could Reviewed on: 26th February 2025

rience with barclays in w...

Always had a very good experience with barclays in well over a decade Reviewed on: 26th February 2025

Banked with them for 42 years, enjoy he online and t...

Banked with them for 42 years, enjoy he online and the Personal Banker element, never le me down except over a mortgage Reviewed on: 26th February 2025

Very good for 0£

Free bank account with no hassle, lot of opportunities how to save money and easy online loans if needed. Reviewed on: 26th February 2025

I’ve always found Barclays to be professional and fr...

I’ve always found Barclays to be professional and friendly. I had a problem with my Barclays app and online banking the assistant had it sorted out in no time and was so friendly and helpful Reviewed on: 26th February 2025

Barclays Bank great bank and easy to use the app

I have been with Barclays Bank for many many years now. They have always been a great bank and the app is really easy to use. I will not be changing to any other bank in the future as I’ve never had any problems with them. Great bank and good customer service too. Reviewed on: 26th February 2025

After over 20 years banking with them I was debanked...

After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except for my mortgage, which meant I could no longer use the offset arrangement I had. I had just months before paid over £1000 arrangement fee to get an offset mortgage which worked well for me because I have a large savings pot. It would also cost me over £1000 to end the arrangement early. As long-standing, loyal customers, we were treated like criminals by our own bank. Reviewed on: 9th February 2025

Great customer service will share my experience

Great customer service will share my experience Reviewed on: 17th January 2025

Safety, confidence, efficiency and quality

Safety, confidence, efficiency and quality Reviewed on: 15th January 2025

Shocked and disappointed

I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility ( I'm not overdrawn - I owe them nothing ), and told me if I become overdrawn, I won't have access to my account ( that's quite a threat - starve and become homeless ). So thanks Barclays for the removal of the financial safety net of a disabled pensioner in the middle of a cost of living crisis. I've banked with Barclays for decades. They have made a fortune out of me when I was working. Now it seems I am disposable. Reviewed on: 13th December 2024

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