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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4876 reviews)

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4.47

Based on 4,876 reviews, last reviewed 27th Jun 2025

86% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Best barclays Hi, I’m a customer of Barclays Bank, provides good services and i want to be it’s customer for long Reviewed on: 27th June 2025

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4876)

Can get better accounts

Used to bank with Barclays but too many problems nad bank staff always seemed unable to deal with and had to refer to Head Office. Now switched to another bank which pay a reward each month Reviewed on: 26th August 2015

Been with Barclays for years, but looking for another...

I've been with Barclays for my current account all my life - it just seemed easier to stick with the same one. No more though - I plan to change as soon as possible as one too many times they have disappointed me. Even their Student account was the least flexible when I attended uni between 2004-2007. Recently their overdraft charges have become extortionate - you get charged 75p per day if you're up to £100 overdrawn, £1.50 per day if you're up to £300 overdrawn and a staggering £3 per day if you're overdrawn by £300+. This was sprung upon me one day and started the next week - I was cruising along at minus £700, and suddenly had to find a way to get out of it, lest I end up paying £90 a month interest. It's ridiculous. Reviewed on: 26th August 2015

Fantastic customer service, wherever and whenever.

Barclay's, possibly one of the best financial services I've ever had experience with. Not only do they understand their customers, but they also try to resolve your problems to the best of their ability. Security is a at the highest I've ever seen with a Bank - highly recommended for your everyday current account. Reviewed on: 26th August 2015

Can't change your name in any branch.

I've been a Barclays customer since I was a teenager, so they've seen me through my GCSEs, university days, buying my first house and now getting married. I popped to my local branch with my wedding certificate to change my name, only to be told that they can't do that in this particular branch. What is the point in having a branch in your village if you can't perform something simple like a name change? Reviewed on: 25th August 2015

helpful customer service.

First of all the call centre staff are always very helpful although it is not always easy to understand what they are saying. Online banking is smooth and easy. The one downside is the charge for unpaid transactions. £8 for already being skint! Harsh when it costs only a fraction of that for them. Reviewed on: 14th August 2015

Great in theory but totally unreliable.........

I switched to Barclays from HSBC because I preferred to use Barclays brilliant app. I demoed the app and loved it for its simplicity and the fact I could get it on Windows phone and iPad. Unfortunately the grass isn't always greener. The app rarely works and is riddled with bugs. Barclays seems to try hard but the reality is that it's a frustrating account to use. I think it would be the best account out there is they got it working like it is supposed to. Reviewed on: 13th August 2015

Excellent customer service, great staff in branch

I have a first additions account with Barclays which is good for those wishing to pay an account fee for benefits. The first additions account comes with mobile, laptop and travel insurance (I have also just had my tablet covered by my account). The staff are very helpful and I've found this across the board, whether I ring up, email or visit a branch, the staff are always approachable, knowledgeable of their products and happy to help with any queries. I had an issue with my cash card last year that stopped me from withdrawing funds from my account, the team at my local Barclays branch dealt with it swiftly and enabled me to continue my day to day activities and purchasing whilst they resolved the issue. 10/10. Reviewed on: 7th May 2015

I have always found Barclays to be helpful and considerate

I have an online current account with Barclays and find it very easy to manage with the help of their card reader. I do not have to rely on texts for payment authorisation which has been a problem for me living in an area with no mobile signal. I can do practically all my banking online with no hassle, 24 hours per day and no queueing! Reviewed on: 29th April 2015

Really good experience.

The ban account i have with barclays is really good and i would recommend it to anyone. I have only had a few problems which were easily solved by friendly staff. Reviewed on: 29th April 2015

simple and easy to use. well informed staff.

simple and easy to use. not complicated. informed staff Reviewed on: 28th April 2015

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