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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Terrible

No access! The customer service at my local barclays branch is shocking. Reviewed on: 16th February 2016

Barclays staff are always happy to help and answer any queries

As you walk into the bank there are staff members welcoming you and asking if they can help ,rather than standing in the queue, They will also go out of their way to answer any queries, Reviewed on: 16th February 2016

charming staff, very smart, helpful and polite

Best service and charming staff, very smart, helpful and polite Reviewed on: 16th February 2016

Very good service never tried the hard sell

I've had a very good experience of Barclays for almost 20 years. They have never tried to hard sell any products to me and given me good levels of overdraft and loans if I needed them. Reviewed on: 15th February 2016

Friendly staff, great for families

Barclays have been fantastic since I switched to them 3 years ago. They're family friendly, providing advice and helping my teenage son set up his own account. It's easy to contact them and manage my account via their app and I feel positive that my details are secure. In my local branch, all the staff are welcoming and quick to help. Great bank. Reviewed on: 15th February 2016

Easy to open an account

I was a UK resident but not citizen recently arrived in the UK. I went to several banks to open an account but found them uninterested and unhelpful, except Barclays. Several years later I am still with them. Reviewed on: 15th February 2016

Competent service, but not the best return for your money.

They're not bad, but copuld be better Reviewed on: 15th February 2016

Excellent service and cashback!

Love Barclays. Very up to date. Easy technology, I have the app, barlcyas blue rewards pays me for having direct debits and cashback! Reviewed on: 14th February 2016

Bank account and charges

Been banking with Barclays since I was 16 and they have always been helpful, even through the bank charges saga etc when I claimed money back they were more than helpful. Reviewed on: 13th February 2016

Staff always helpful although there seem to be less of them everytime I visit.

The staff are great but there's no counter service at my local branch on a Saturday-you have to be seen by the Personal Bankers of which there are only one or two. They're also trying really hard to get you to do transactions on the machine in the branch, or online. I don't like that as I'd rather deal with a real person. That said they've always been helpful and professional although as a saver I'd love the interest rate to be a little more generous! Reviewed on: 13th February 2016

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