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Barclays: Current Account reviews

Name: Current Account
Rating: 4.59 (4824 reviews)

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4.45

Based on 4,824 reviews, last reviewed 9th Feb 2025

50% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great customer service will share my experience Great customer service will share my experience Reviewed on: 17th January 2025

Latest lowest rating:

1

After over 20 years banking with them I was debanked... After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except for my mortgage,... Read more Reviewed on: 9th February 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4824)

Review of the Barclays, Current Account:

Average

Had a Barclays account for about eight years and there'snothing fantastic about our account or customer service but nothing awful about it either. Would be great if an account manager could keep in touch by email or online because having twin babies and school age children limits getting to the bank or making phone calls Reviewed on: 21st January 2017

Very helpful in branches in person.

Very helpful in branches in person. Will take time where my Asperger's disability leaves me less able to complete online forms. Reviewed on: 15th March 2024

I've always been happy with my Barclays current account

I've always had my current account with Barclays and always been very happy with it. I use the app on a daily basis, and find it easy to use with good functionality. If I've had to seek help for anything, I've always managed to get things resolved. Reviewed on: 15th March 2024

Excellent service ,excellent banking

Excellent service ,excellent banking Reviewed on: 13th March 2024

The app is missing some fundamental features for exa...

The app is missing some fundamental features for example I have a loan but the only way I can add, edit, or amend for example the direct debit details is to call them… what’s the point of having this in the app if I can manage it through the app. Reviewed on: 12th March 2024

Awful as they've closed all of my local branches.

Awful as they've closed all of my local branches. Reviewed on: 5th March 2024

They are really helpful and supportive

They are really helpful and listen to your problems Reviewed on: 4th March 2024

It is a nightmare to get in contact with them

It is a nightmare to get in contact with them Reviewed on: 29th February 2024

I wish it could be no stars!

About 4 months ago, I switched to a Barclays account to get a switch incentive. Boy, do I wish I had never bothered! Without warning they closed my account and dropped me right in it with my direct debits. They also have some of my money, all be it only a small amount, but the hoops I am having to jum,p through to get £29 back is unbelievable! So far three visit to the branch and I still haven't been able to get it. I can only assume that they decided they weren't going to make any money out of me, so have closed my account until anti-fraud rules, as no one can or will tell me why it was closed. I have been treated in the most disgusting fashion, like I've done something wrong. Reviewed on: 29th February 2024

Best bank, been client for years and it never fails.

Best bank, been client for years and it never fails. Reviewed on: 29th February 2024

Wery bad service I opened a business account 4 month...

Wery bad service I opened a business account 4 months ago. My account still has problems and every day I call the customer service, they just say ok, but my problem is still there. I do not recommend this bank to anyone. Reviewed on: 28th February 2024

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