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Barclays: Current account reviews

Name: Current account
Rating: 4.5 (4953 reviews)

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4.50

Based on 4,953 reviews, last reviewed 28th Apr 2026

22% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Trustworthy bank Trustworthy bank, I’ve banked with Barclays since I turned 18 years old, for the last 12 years they have been very reliable, the app works perfectly w... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4953)

No issues but could offer more

The bank does not seem to offer much in the way of rewards but I do like the pay monthly benefits which I do use on a regular basis. Reviewed on: 18th February 2016

Freindly staff always ready to help

I've been a Barclays customer for over 30 years and I will never change because the day to day service is so good. I like going into the bank and talking to someone face to face. It's a local branch and I always feel welcome. Reviewed on: 18th February 2016

My and 'I's' Barclay's experience

It was autumn and Bristol City Centre was resplendent with the vibrant energy of undergraduates and a soft golden light that only hints at the possibility of winter. Daughter ‘I’ as we call her (as in me, myself and I), had attempted a student account at a banking institution named after a Spanish city, but poor customer service and a failed to deliver promise of a student railcard had left the sour taste of disappointment in her mouth. What was required was an emergency visit from mater. Alongside sound advice, a significant financial contribution to ‘I’s’ existing wardrobe and a meal out, what I remember most was my sense of anger and frustration at said Spanish’s bank refusal to close the inactive account unless we complied with what felt like a series of Cirque de Soliel type manoeuvres. No, ‘we’ll see what we can do,’ or ‘I understand your frustration,’ etc, just, ‘we can’t, we won’t, we don’t.’ ‘Fine!’ followed by a firm (yet polite) exit seemed so ineffective. ‘It’s straight to Barclays,’ was my immediate response. As a customer of over twenty-two years (after first landing on these green and pleasant shores from my native Canada), Barclays has always been reliable, consistent and yes, creative. I felt confident that ‘I’ (daughter not myself), would be treated with consideration and care. I was not wrong. After a short wait we were taken to a comfortable pod on the second floor of a city centre branch. The banking rep was genuinely friendly, kind and helpful. She engaged with both myself as concerned mum, and ‘I’ (daughter not myself), in what can only be described as an efficient and sensitive manner, shifting back and forth to address my concerns (what additional extras do you offer), alongside ‘I’s’ (what’s my max overdraft!). I remember gazing out of the second floor window of the bank and watching as a street performer created giant bubbles which bulged and glistened in the afternoon light. It was the first time in hours I had actually relaxed. I remember too a happy and confident daughter who was having a genuinely positive experience of engaging in the adult world. For me this was more than just banking, this was exemplary customer care. This is what will most likely make ‘I’ (my daughter not myself), a Barclay's customer for life. Reviewed on: 18th February 2016

Imposing unreasonable charges to customers

I have been a customer for approximately 24 years and have had a number of products with them, in the past few years I have not been overly impressed and even less so in the past few months when they imposed a 75p charge per day if you went over £15 overdrawn....very harsh and to a point I have moved most of my banking to Nationwide Reviewed on: 17th February 2016

Always there to help

Very friendly and nothing is too much Reviewed on: 17th February 2016

fabulous

excellent for telephone banking and customer service Reviewed on: 17th February 2016

good in-branch experience at Stamford and Peterborough

nice friendly service at both branches when requiring face-to-face contact. Reviewed on: 17th February 2016

Happy customer

They helped prevent an unauthorised withdrawal from my account. I was also compensated when a minor error was made by them. Staff always friendly and helpful in branch. Reviewed on: 17th February 2016

better than natwest

i have to say that the phone service is excellent but when ever i go to the banks you have to wait in queue for what seems like forever. Reviewed on: 17th February 2016

Helpful and friendly service.

Whenever needed they will solve my problems without any inconvenience. Reviewed on: 16th February 2016

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