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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Non UK call centres are difficult to communicate with

I wanted to see what my balance way on my account as the online website was down. I called happily called telephone banking only to speak to an advisor who asked me to spell my name 4 times and then said "oh, I don't understand what you are trying to tell me, may I call you Andy (my name is Audrey by the way), after almost 17 minutes of this, I said "not to worry, I'll call back later" to which the advisor replied, "but Andy, I just need your name..." at which point I gave up and was left extremely frustrated all day. I did, however, have the complete opposite experience, after summoning my strength again and calling again a few days later with a lovely advisor who spoke English very well and wasn't at all robotic in her questions, we even had a bit of a giggle. All in all, Barclay's customer service is definitely hit and miss and I do dread calling. Reviewed on: 19th February 2016

Generally pretty positive

I can't think of any problems I've had with this account at all. When there was a discrepancy recently about when my free overdraft ended they were extremely courteous and credited my account with any extra charges I might incur- very good Reviewed on: 19th February 2016

family friendly banking

Family Friendly staff, always there at hand and listening bank Reviewed on: 19th February 2016

family friendly banking

family friendly banking - always there to help Reviewed on: 19th February 2016

Having a Barclays cyrrent account

I've had my account with Barclays for 8 years now and I thought it was worth saying that I have had zero issues with it. I'm on a standard current account with Visa debit card. I chose at the time bot to pay for one as they had a few options at the time to cover mobile phones etc. I used to bank else where but would get charged stupid figures for sometimes going over my agreed limit before pay day. Don't get me wrong Barclays charge me but we are talking under a pound where it used to be £25. The staff are at my local branch lovely which convinced me to join. The word "banks" has become a dirty word with horror stories on how they treat customers but I for one am happy. Worth a look if you're thinking of changing. Reviewed on: 19th February 2016

good management of fraud

barclays always stop activity on the card if they think it has been frauded even something as silly as using it in a different county or country or if you have made multiple purchases Reviewed on: 18th February 2016

i've been with barclays for 2 years and they have always given me great service, been straight forward and helpful

i was previously with santander who had terrible customer service, i was so unhappy with their service i left with barclays, the move was straightforward and they have always been helpful and easy to deal with, i would highly recommend them Reviewed on: 18th February 2016

No Problems

My bank are quite efficient. Online transactions are easy to carry out. Logging in is simple and feels secure with the card reader. When I visit the branch the staff could not be more helpful. So all in all I am satisfied. Reviewed on: 18th February 2016

Accessible all week

I went to my local branch when I changed my address, they are accessible , friendly and done the changes very quickly. Reviewed on: 18th February 2016

Amazing easy to use both online and instore

I feel that Barclays account offers excellent service both online and instore. It is so easy to use..You can pay bills and transfer money. Even going instore the staff are friendly and they offer loads of paying in machines where you can pay in cheques, cash and bills. Amazing friendly service. Reviewed on: 18th February 2016

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Barclays: Current account reviews

88% decrease in 5 star reviews

75% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Barclays: Current account now

Barclays Current account reviews (4963)

Non UK call centres are difficult to communicate with

Generally pretty positive

family friendly banking

family friendly banking

Having a Barclays cyrrent account

good management of fraud

i've been with barclays for 2 years and they have always given me great service, been straight forward and helpful

No Problems

Accessible all week

Amazing easy to use both online and instore

Do you have a different Barclays product?

Want to see more from Barclays?

Everyday Saver

Personal loan

Basic Current Account

Join Smart Money People

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