Write a review

Go to business site

Barclays: Current account reviews

Name: Current account
Rating: 4.5 (4953 reviews)

View other Barclays products

4.50

Based on 4,953 reviews, last reviewed 28th Apr 2026

22% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Trustworthy bank Trustworthy bank, I’ve banked with Barclays since I turned 18 years old, for the last 12 years they have been very reliable, the app works perfectly w... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

Read all reviews Write a review

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Review Barclays: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Barclays Current account reviews (4953)

Non UK call centres are difficult to communicate with

I wanted to see what my balance way on my account as the online website was down. I called happily called telephone banking only to speak to an advisor who asked me to spell my name 4 times and then said "oh, I don't understand what you are trying to tell me, may I call you Andy (my name is Audrey by the way), after almost 17 minutes of this, I said "not to worry, I'll call back later" to which the advisor replied, "but Andy, I just need your name..." at which point I gave up and was left extremely frustrated all day. I did, however, have the complete opposite experience, after summoning my strength again and calling again a few days later with a lovely advisor who spoke English very well and wasn't at all robotic in her questions, we even had a bit of a giggle. All in all, Barclay's customer service is definitely hit and miss and I do dread calling. Reviewed on: 19th February 2016

Generally pretty positive

I can't think of any problems I've had with this account at all. When there was a discrepancy recently about when my free overdraft ended they were extremely courteous and credited my account with any extra charges I might incur- very good Reviewed on: 19th February 2016

family friendly banking

Family Friendly staff, always there at hand and listening bank Reviewed on: 19th February 2016

family friendly banking

family friendly banking - always there to help Reviewed on: 19th February 2016

Having a Barclays cyrrent account

I've had my account with Barclays for 8 years now and I thought it was worth saying that I have had zero issues with it. I'm on a standard current account with Visa debit card. I chose at the time bot to pay for one as they had a few options at the time to cover mobile phones etc. I used to bank else where but would get charged stupid figures for sometimes going over my agreed limit before pay day. Don't get me wrong Barclays charge me but we are talking under a pound where it used to be £25. The staff are at my local branch lovely which convinced me to join. The word "banks" has become a dirty word with horror stories on how they treat customers but I for one am happy. Worth a look if you're thinking of changing. Reviewed on: 19th February 2016

good management of fraud

barclays always stop activity on the card if they think it has been frauded even something as silly as using it in a different county or country or if you have made multiple purchases Reviewed on: 18th February 2016

i've been with barclays for 2 years and they have always given me great service, been straight forward and helpful

i was previously with santander who had terrible customer service, i was so unhappy with their service i left with barclays, the move was straightforward and they have always been helpful and easy to deal with, i would highly recommend them Reviewed on: 18th February 2016

No Problems

My bank are quite efficient. Online transactions are easy to carry out. Logging in is simple and feels secure with the card reader. When I visit the branch the staff could not be more helpful. So all in all I am satisfied. Reviewed on: 18th February 2016

Accessible all week

I went to my local branch when I changed my address, they are accessible , friendly and done the changes very quickly. Reviewed on: 18th February 2016

Amazing easy to use both online and instore

I feel that Barclays account offers excellent service both online and instore. It is so easy to use..You can pay bills and transfer money. Even going instore the staff are friendly and they offer loads of paying in machines where you can pay in cheques, cash and bills. Amazing friendly service. Reviewed on: 18th February 2016

Do you have a different Barclays product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Silver Added Value Account
from Lloyds Bank 4.00 from 22 reviews
Student Current Account
from Halifax 4.67 from 11 reviews
Current Account
from Allied Irish Bank - AIB 2.49 from 16 reviews

Want to see more from Barclays?

Student Insurance
from Barclays 5.00 from 1 reviews
Life Insurance
from Barclays 4.76 from 8 reviews
Graduate Additions
from Barclays 4.69 from 12 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Barclays: Current account reviews

22% increase in 5 star reviews

67% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Barclays: Current account now

Barclays Current account reviews (4953)

Non UK call centres are difficult to communicate with

Generally pretty positive

family friendly banking

family friendly banking

Having a Barclays cyrrent account

good management of fraud

i've been with barclays for 2 years and they have always given me great service, been straight forward and helpful

No Problems

Accessible all week

Amazing easy to use both online and instore

Do you have a different Barclays product?

Want to see more from Barclays?

Student Insurance

Life Insurance

Graduate Additions

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024