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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Stupendous customer service

The Customer service is second to none, I get through to someone I can actually understand who can answer my queries in a timely manner Reviewed on: 8th May 2016

Great Customer Service

They have fully embraced technology and their internet banking and app are second to none. Also they have Very helpful staff. Reviewed on: 26th April 2016

Call Centres

An above average bank until you need to contact them by phone. Appalling call centre service staffed by people who have only a limited grasp of English, and have no experience of a UK bank Reviewed on: 21st April 2016

Spot on!

Several years ago when myself and my now wife decided to move in together, we wanted to get a joint bank account together. As my wife had banked with Barclays from the age of 11, she suggested we turn her current account into a joint one if possible. We popped into the bank, and they made it happen in just a few minutes (with the right documents of course) and we even got to have a photo with the premier league trophy! Absolutely awesome, would recommend to all! Reviewed on: 28th March 2016

Always look out for my account safety

I have had my Barclays current account for over 20 years and can say I am very happy with them. There have been a couple of occasions when my card has been blocked. when I have called up to see why this is the case , it has been when I have made quite a few small orders and then a larger order. this can be a tell tell sign of scammers. I would rather they take these actions then be left with money missing from my account. Reviewed on: 28th March 2016

Good Overdraft but hefty charged

I have changed jobs but I am too scared to tell Barclays as they will take my overdraft away. They have also introduced daily charges for being in your overdraft which soon add up Reviewed on: 28th March 2016

Impossible to close an account

After deciding to close my current account I went into the bank and asked for advice. I was given a form to complete and was told that was all I had to do. If that had been the case this would've been a glowing review. However 8 months later I had a letter stating my household insurance had automatically been paid for. Thinking this was impossible as the account was closed I went into barclays to check this out. Although there was a note on the system that I had completed the form to close the account and it had been processed they still allowed this transaction to go through. They told me that they could not reverse it and for a brucy bonus I had used an unauthorised overdraft and would be charged. After 2 hours of arguing my point they finally agreed to drop the charges but nothing else. Oh and they said they would close the account AGAIN. There was no sympathy from staff members or manager. Reviewed on: 28th March 2016

Good to me

I have had a Barclays bank account for over 15 years and not had a major problem in all that time. I have received a brilliant pay out after a PPI claim with no hassle and have always found the staff to be very helpful Reviewed on: 28th March 2016

Banked for many years

Always there when I need them in emergency situations and always helpful when enquiring about things. Did have trouble with them back in 2009 but other than that they've really improved on a lot of things. The only thing I don't like is letters for pin numbers as they've become hard work to peel away but I always get my statements every six months so there is a plus side :). Reviewed on: 28th March 2016

Banking with them for years

Barclays have always been helpful in helping in my enquiries whenever necessary Reviewed on: 28th March 2016

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