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Barclays: Current Account reviews

Name: Current Account
Rating: 4.59 (4823 reviews)

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4.45

Based on 4,823 reviews, last reviewed 17th Jan 2025

60% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great customer service will share my experience Great customer service will share my experience Reviewed on: 17th January 2025

Latest lowest rating:

1

Shocked and disappointed I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility ( I'm not over... Read more Reviewed on: 13th December 2024

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current Account reviews (4823)

All you need

Barclays bank accounts contain everything you need from a bank account. It's simple and clear as you can get. Online banking is useful and non fussy and you are able to manage your finances quickly and easily. A lot of work seems to have gone into the production of the online banking and it definitely shohws in it's usability! Reviewed on: 24th April 2015

brilliant no mess banking

I have been a barclays customer for over 25 years and have had no problems with them at all when you call you speak to real people who give you the answers you are after. I recently had ppi back and again it was straight forward easy process i had a large refund back paid straight into my bank account. Reviewed on: 23rd April 2015

easy and helpful

This is a clear and easy way to manage your accounts. And their online services are brilliant. If there ever is a problem you can call and they are helpful though it takes a while to get through sometimes. Reviewed on: 23rd April 2015

Easy access through several different options, free and well run current account.

The Barclays current account is free, well run, and easy to use. They offer many platforms to manage your account, and keep you well updated through several different methods. I find the bank to be supportive and helpful, without being too pushy. Reviewed on: 22nd April 2015

OK

Made an appointment in a local Barclay's branch which was extremely easy. Had my appointment today to open an account and the adviser was nothing but helpful and did not at all make me feel rushed, infact it was like talking to somebody i had known for years. She helped me set up all my mobile banking apps and she couldn't of possibly done more for me, went well above and beyond her call of duty! I certainly know the difference between good and bad customer service with banks after been a very dissatisfied customer with HSBC. I was so happy with the service i have received i have been recommending this to family and friends. I would certainly love my feedback been passed on. Extremely happy i now have a bank that seems to care! Reviewed on: 22nd April 2015

i would advise my family and friends to go to this bank. i have never had a problem with my account and i think if i would to have a problem, it would be sorted through theiir excellent customer services.

i love my bank account. it is a simple bank account with telephone banking and online banking, the online banking is soooo easy to use and i have never had a problem with this company at all. Reviewed on: 22nd April 2015

Very helpful

Barclays bank is very good bank i would defenatly recommend it. When I needed it help they were there for me Reviewed on: 21st April 2015

Easy and friendly to open and manage.

It's a really good bank, I have had my bank account since July, and they've been really good, they've blocked my debit card when i was using it too much, which is a good feature but if you are always needing to buy something off the internet you may hav some trouble, hence the 3 stars rather than 5. Reviewed on: 21st April 2015

Right from the get go, I received great service from a customer service representative.

I was searching for some information on their company in order for me to make my decision on whether or not switch to them. I was contacted by a customer service representative and they helped me with all of the questions I had about their company. Its very rare that you find a CSR that is actually in a good mood who understands the customers needs. They guided me through the process of starting the application and what forms I would need in order to complete it as quick as possible in a time efficient manner. The only disadvantage that I didnt really approve of was the wait time. The wait time was ridiculous! Worst than ATT and TIME WARNER wait times. A whopping 45 minutes just to talk to a rep. Thats too much time used up when it could have been used up on something else. I really really really value my time. Reviewed on: 17th April 2015

average

just think barclays does great things. Because they are very helpful and infromative. They make it very easy to communicate and with transactions. I can truly say I am very happy with barclays. I can assure I will continue to use barclays when it comes to buying I've never had a easier and faster transaction then I've had with barclays. Reviewed on: 17th April 2015

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