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Barclays: Current account reviews

4.50
Based on 4,953 reviews, last reviewed 28th Apr 2026
22% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Trustworthy bank Trustworthy bank, I’ve banked with Barclays since I turned 18 years old, for the last 12 years they have been very reliable, the app works perfectly w... Read more Reviewed on: 28th April 2026
Charles G's avatar
Charles G

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026
Helen's avatar
Helen

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4953)

Banked for many years

4
Always there when I need them in emergency situations and always helpful when enquiring about things. Did have trouble with them back in 2009 but other than that they've really improved on a lot of things. The only thing I don't like is letters for pin numbers as they've become hard work to peel away but I always get my statements every six months so there is a plus side :). Reviewed on: 28th March 2016

Banking with them for years

5
Barclays have always been helpful in helping in my enquiries whenever necessary Reviewed on: 28th March 2016

Could word letters a lot better

3
I recently opened a bank account with Barcleys, everything was great card arrived PIN numbers arrive for bank card, Internet banking and telephone banking, in one letter it says to activate my card at a barcleys Atm, so off I go to the bank to activate my card, unfortunately the atm was out of service so couldn't do anything, went into branch to be told they couldn't activate it in branch I had to use a barcleys atm, I got a text message the following day stating that unless I activated my card within 24 hours they would close my account, so I rang barcleys to be told that I can actually use any atm to activate the card but they prefer you use a barcleys atm, now had they written on the letter that any atm is fine I would of activated the card straight away, same for the staff in the branch telling me I ours only use a barcleys machine, maybe they need to write there letters more clearly and train staff to give all the options available Reviewed on: 28th March 2016

Always good customer service

5
Changing personal details and helping sort out accounts, excellent service in branch. Reviewed on: 28th March 2016

great extras with a free account

5
An account with barclays is worth having. It is easy to manage online and as an added bonus you get free Kaspersky internet security for multiple computers, worth banking with for that alone. Reviewed on: 28th March 2016

Overcharged

3
Overcharged on more than one occassion and pressurised into buying Reviewed on: 12th March 2016

Trouble free online banking.

5
Been with Barclays for over 30 years and have never had a any concerns. Reviewed on: 19th February 2016

My Card was compromised

1
For years my card was compromised by fraudsters around the world causing myself much stress and anxiety and l had to change my card about eleven times but my card was compromised again and again. I had to move to another bank. I was there one Month and Barclays tried to draw monies from my account without my knowledge unsuccessfully so then they wrote to me saying l owed them money so l contacted the banking ombudsman who stopped them in their tracks. I then moved to another bank that Barclays would not know about. Reviewed on: 19th February 2016

They are everything I require in a Bank

5
Friendly Staff. However as there is online Banking and you can control your own account, I don't get to talk to the staff very often now Reviewed on: 19th February 2016

Gone Online...

3
I used to recommend Barclays but they've been closing down all my local banks! Reviewed on: 19th February 2016

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