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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Customer service

Barclays have been a leader within the financial sector for a number of years now, and as a direct response has become a stable company within the United Kingdom for the past couple of decades. As a student they were more than helpful when holding a student account. However since the financial crash of 2008 and the rise of Internet banking the face to face service of which the company led by example, has suffered somewhat. Branches have closed kiosks and unfortunately the personal touch of which allowed Barclays to stand out from the competiton has been lost. Unfortunately I believe this may just be the beginning of the erosion of Barclays customer service Reviewed on: 24th June 2016

Could be much better

I like Barclays unless I have to contact them. Their phone operators do not speak good English and are rude. Reviewed on: 22nd June 2016

great company

our local branch is fab nothing is toomuch bother Reviewed on: 22nd June 2016

Excellent service!

I often have lots of payments going in and out and it is hard for me to keep track sometimes. The staff always go above and beyond to help me out when I have to query something. A great account! Reviewed on: 21st June 2016

Great bank

The bank tellers are always nice and the ways of contacting my bank and managing my account are many. Reviewed on: 17th June 2016

no issues

I've never haad any negative issues with Barclays Reviewed on: 2nd June 2016

Excellent Customer Service

Ive have been a customer of barclays bank for 18 years and cant fault their excellent customer service. There is no other bank i wouls trust to handle my money! Reviewed on: 2nd June 2016

amoiunt in bank is never up to date

as i said the amount you have in your bank takes ages to update and outgoings don't show up for days online banking with them is awful and you need a card reader to transfer anything which is a huge pain Reviewed on: 1st June 2016

Great bank.

Always helpful staff. Great to deal with. Reviewed on: 19th May 2016

Great Facilities

The new Barclays Bank at Newcastle upon Tyne is great. Gone are the long queues at the counter replaced by manned cash points that you can withdraw or make payments into. Much faster and easy to use once you have had one or two demonstrations from staff. Thanks Barclays. Reviewed on: 19th May 2016

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