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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4875 reviews)

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4.46

Based on 4,875 reviews, last reviewed 14th Jun 2025

35% decrease in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

barclays has been good. barclays has been good. have used them for years both home and abroad. i had an issue with a payment bouncing but they told me straight away so i was ... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025

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Barclays Current account reviews (4875)

Took a while but once set up it's been perfect

When signing up to barclays last year I had issues when transferring from my old bank which left me without money for a week. Barclays did try to help and once set up, any issues I have they will sort without a problem! Reviewed on: 20th January 2016

The experience

Barclays bank has always been a bank I love to bank with because the staff is friendly and helpful bit at times there are long queues and customers have to wait long hours to get attended to and to make matters worse there are only two staff at the counter and majority of the customers use the self checkout in the barclays bank in Croydon. More staffs need to be on the ground floor attending to customers. I walked away once when I couldn't find anyone to help me at the self service machine. The only guy there was speaking to another customer. They do deliver great and professional service but they need to allocate more staff to deal with customer issues or problem. Reviewed on: 20th January 2016

Dissapointing

I have banked with Barclays now for a number of years and overall i am left with a feeling of dissapointment rather than satisfaction with customer service. At times there has been cause for complaint in the way that my queries have been handled. Reviewed on: 15th January 2016

Would recommend

I would recommend Barclay to friends and family there customer service is spot on there bank charges are not high Reviewed on: 14th January 2016

Customer Service not good

I used to go into our local bank often - the counter staff were always friendly but every time tried to sell me things. The last time I went in I asked about opening an ISA on line was told no way and made to setup an appointment with an advisor. Got home and spoke to my daughter about it, she had opened an ISA online just recently. I feel that the staff are only interested in selling you things, not want you personally want. So I have never gone into the bank again. Having said that, I use my iPad app and Pingit, couldn't do without them Reviewed on: 14th January 2016

Straightforward money and great online services

I opened this bank account in 2011 and previously my experience with banks has been bad but with barclays i have found it straightforward, the internet banking is great and the facilities are easy to use Reviewed on: 12th January 2016

Great Internet banking

It's so easy to transfer money between accounts using the app and also using barclays pingit. It's great and feels very safe for peace of mind. Reviewed on: 12th January 2016

Not very good

I found there customer service wasn't very good Reviewed on: 12th January 2016

good customer service, very friendly

opening a new account, quick friendly service Reviewed on: 12th January 2016

Great bank but they closed my local branch.

Great bank but they closed my local branch so I now have to travel 30 miles to the nearest branch. Reviewed on: 11th January 2016

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