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Terence Tahir

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Review of the Barclays, Current account:

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Customer service

Barclays have been a leader within the financial sector for a number of years now, and as a direct response has become a stable company within the United Kingdom for the past couple of decades. As a student they were more than helpful when holding a student account. However since the financial crash of 2008 and the rise of Internet banking the face to face service of which the company led by example, has suffered somewhat. Branches have closed kiosks and unfortunately the personal touch of which allowed Barclays to stand out from the competiton has been lost. Unfortunately I believe this may just be the beginning of the erosion of Barclays customer service Reviewed on: 24th June 2016

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