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Nigel Greaves

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All reviews (4)

Review of the first direct, Current Account:

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Excellent customer service

Excellent service with UK based call centre - very helpful Reviewed on: 19th April 2019

Review of the first direct, Current Account:

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Friendly Banking

When you telephone their call centre, not only is it in the UK (!) but the staff are incredibly helpful and do their utmost to sort out your problem. There is no passing you on to someone else and leaving you hanging on the line for ages. Reviewed on: 10th February 2018

Review of the Barclays, Current account:

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Could do better

Big problem with overseas calls centres - just does not work talking to somebody who has no experience of a UK bank account and cannot speak english anyway Reviewed on: 19th November 2016

Review of the Barclays, Current account:

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Call Centres

An above average bank until you need to contact them by phone. Appalling call centre service staffed by people who have only a limited grasp of English, and have no experience of a UK bank Reviewed on: 21st April 2016

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