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Barclays: Premier Current Account reviews

Name: Premier Current Account
Rating: 4.3 (98 reviews)

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4.17

Based on 98 reviews, last reviewed 10th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

19%

Latest highest rating:

5

It’s a brilliant bank with clear governance and comp... It’s a brilliant bank with clear governance and complaint to the spirit of the law Reviewed on: 10th February 2025

Latest lowest rating:

1

A disaster of a bank. I am a small international business. I have been a Barclays business customer for over 12 years. Our transactions in different currencies are low volu... Read more Reviewed on: 25th May 2024

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About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Premier Current Account reviews (98)

Review of the Barclays, Premier Current Account:

Good service

Good service, upgraded me to premier account, no complaints. Reviewed on: 17th June 2023

The service which I receive is proactive, efficient and great value.

Well done to Barclays Premier for its provision of a great service tailored to the needs of its customers. The online banking facility is excellent. Reviewed on: 25th December 2014

just awful

My experience of Barclays Premier is that there is absolutely nothing premier about it! In fact they couldn't care less about customer service. Bank somewhere else! Reviewed on: 22nd December 2014

awful

Barclays fraud department has consistently blocked my card whilst I attempted to make legitimate purchases. The last one was £6.45 at Sainsbury's! When I eventually got to speak to someone, following having the pleasure of waiting for 32mins, I was told I would receive no compensation! I reminded the this was twice in 2hours and I had been a customer for over 20years which was of no interest to them whatsoever - my response... Account closed next working day! Reviewed on: 22nd December 2014

Replacement Debit Card

Last weekend I misplaced my debit card, I say I lost it, but it was last seen in the hands of my four year old!!! Through my Barclays Mobile APP I was able to report the card lost, cancel it and order a new one in less than a minute. The new card arrived with me within 3 working days. Really easy, really useful, excellent service. Reviewed on: 24th November 2014

great customer rewards

on the phone excellent service, great feddback, great time Reviewed on: 24th October 2014

An account that has grown with me from graduate to business founder.

Barclays never give me a reason to grumble. I find their call centre staff excellent and online tools easy-to-use. I am really happy with the perks that I get from my account and they have always provided excellent advice and support. Everything from managing an overdraft as a student to commercial business services now, as a business owner. I highly recommend! Reviewed on: 20th October 2014

great customer service

I changed to a premier account in August 2014. The change was easy, it didn't cost anything and I now receive first class, personalised service from my bank. It's great. Reviewed on: 2nd October 2014

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