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Barclays: Premier Current Account reviews

4.15
Based on 97 reviews, last reviewed 25th May 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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64%
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20%
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6%
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2%
See only 1 star reviews
8%

Latest highest rating:

4

Very easy to use account. Very easy to use account. Friendly customer service. Reviewed on: 17th April 2024
Simon M's avatar
Simon M

Latest lowest rating:

1

A disaster of a bank. I am a small international business. I have been a Barclays business customer for over 12 years. Our transactions in different currencies are low volu... Read more Reviewed on: 25th May 2024
Alexandra G's avatar
Alexandra G

About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Premier Current Account reviews (97)

Best Bank For Young People

5
Barclays Bank are an exceptional institution that provides fantastic tools to manage your money, in the most convenient way, when compared to other banks. Their Credit Builder card (which I have recently been accepted for), is a great way to start building credit as a student, if you have not had a credit card before. Highly recommended to my friends. Reviewed on: 7th December 2018

Excellent

5
Could not be with out barclays thank you Reviewed on: 7th December 2018

Outstanding customer service, accessibility and Value combination.

5
Easy and accessible banking, available customer service and value driven products. Reviewed on: 4th December 2018

Premier current account

4
Have had excellent service on every occasion that I have needed to contact them, no matter how small the query has been. After all the problems that banks have had in recent times , the service that I have received really surprises me. Credit where it deserves it, is my motto. Reviewed on: 23rd November 2018

Everything has been sorted the easiest way

5
There was a problem with Barclays as I contacted customer support by phone regarding change my personal account details. Operators were not able to access my account without telephone password. I made a complaint by email and very soon, maybe in 30 min someone from Barclays contacted me by phone to help me sort out this problem. Everything has been done extremely easy way with apologising and compensation from Barclays. I am a Barclays' customer since 2009 I think and I am absolutely satisfied with its service. Thank you Reviewed on: 22nd April 2018

Great customer service and a lot of rewards

5
It's very easy to reach the premier customer service and I love the daily perks like free coffee and cinema subscriptions Reviewed on: 11th February 2018

Very happy but a little guilty

5
We have taken up premier banking when offered to us. However, I feel really quite guilty in terms of being offered to be first in the queue if we call. What is this about? We are really happy with Barclays but this seems injust. Reviewed on: 11th February 2018

Simple to use

4
Online and apps simple and easy to use. Rewards are a good bonus Reviewed on: 7th February 2018

Benefits generally worthwhile.

4
Benefits are generally good though we have never had to claim on the travel insurance. We have used the RAC roadside assistance once and found it good. Reviewed on: 29th November 2017

Changed something that worked fine before

3
Changing the basis of the Premier banking service seems a thinly veiled way to increase the price. It has made a simple account more complex and less attractive. I'll continue with it, but think Barclays could have resisted the change or handled it better. Reviewed on: 1st February 2017

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