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Barclays: Premier Current Account reviews

4.15
Based on 97 reviews, last reviewed 25th May 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
20%
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6%
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2%
See only 1 star reviews
8%

Latest highest rating:

4

Very easy to use account. Very easy to use account. Friendly customer service. Reviewed on: 17th April 2024
Simon M's avatar
Simon M

Latest lowest rating:

1

A disaster of a bank. I am a small international business. I have been a Barclays business customer for over 12 years. Our transactions in different currencies are low volu... Read more Reviewed on: 25th May 2024
Alexandra G's avatar
Alexandra G

About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Premier Current Account reviews (97)

The service which I receive is proactive, efficient and great value.

5
Well done to Barclays Premier for its provision of a great service tailored to the needs of its customers. The online banking facility is excellent. Reviewed on: 25th December 2014

just awful

1
My experience of Barclays Premier is that there is absolutely nothing premier about it! In fact they couldn't care less about customer service. Bank somewhere else! Reviewed on: 22nd December 2014

awful

1
Barclays fraud department has consistently blocked my card whilst I attempted to make legitimate purchases. The last one was £6.45 at Sainsbury's! When I eventually got to speak to someone, following having the pleasure of waiting for 32mins, I was told I would receive no compensation! I reminded the this was twice in 2hours and I had been a customer for over 20years which was of no interest to them whatsoever - my response... Account closed next working day! Reviewed on: 22nd December 2014

Replacement Debit Card

5
Last weekend I misplaced my debit card, I say I lost it, but it was last seen in the hands of my four year old!!! Through my Barclays Mobile APP I was able to report the card lost, cancel it and order a new one in less than a minute. The new card arrived with me within 3 working days. Really easy, really useful, excellent service. Reviewed on: 24th November 2014

great customer rewards

3
on the phone excellent service, great feddback, great time Reviewed on: 24th October 2014

An account that has grown with me from graduate to business founder.

5
Barclays never give me a reason to grumble. I find their call centre staff excellent and online tools easy-to-use. I am really happy with the perks that I get from my account and they have always provided excellent advice and support. Everything from managing an overdraft as a student to commercial business services now, as a business owner. I highly recommend! Reviewed on: 20th October 2014

great customer service

5
I changed to a premier account in August 2014. The change was easy, it didn't cost anything and I now receive first class, personalised service from my bank. It's great. Reviewed on: 2nd October 2014

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