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Bath Building Society: Savings reviews

4.65
Based on 1,829 reviews, last reviewed 28th Nov 2024
690% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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12%
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2%
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2%
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1%

Latest highest rating:

5

I use Wood street branch as it is local and easy to... I use Wood street branch as it is local and easy to deal with human beings face to face, rather than being forced to deal with everything online. Reviewed on: 28th November 2024
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Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024
Tania F's avatar
Tania F

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1829)

Review of the Bath Building Society, Savings:

I’ve had savings accounts with Bath Building society...

5
I’ve had savings accounts with Bath Building society for many years and quite apart from good service they also offer good products and great interest rates Reviewed on: 23rd February 2024
Reply from Bath Building Society Thank you David for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

In branch service review

5
Small, friendly and branch based service. Reviewed on: 11th September 2024

In branch service review

5
Simple to apply for an account. Friendly and helpful staff. Easy to contact by telephone. Excellent interest rates. Reviewed on: 11th September 2024

Have my account at Wood Street - great people to dea...

5
Have my account at Wood Street - great people to deal with and I LOVE they still use passbooks!!! Reviewed on: 9th September 2024
Reply from Bath Building Society Thank you so much for your positive feedback. We always value our members and will try to accommodate as much as possible - our passbooks aren't going anywhere! Sam Dorrington, Branches Manager Response date: 10th September 2024
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Bath Building Society

Wood Street staff are very helpful.

5
Wood Street staff are very helpful. I like the fact that it is a local Building Society. Reviewed on: 9th September 2024
Reply from Bath Building Society Thank you for your feedback. We are always happy to assist where possible, and we enjoy giving great service. Sam Dorrington, Branches Manager Response date: 10th September 2024
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Bath Building Society

Friendly and experienced staff who gave me good advice.

5
Friendly and experienced staff who gave me good advice. Also like having local branch in Moorland Road Reviewed on: 9th September 2024
Reply from Bath Building Society Thank you very much for leaving your feedback. The staff at Moorland Road are more than happy to help where possible. Sam Dorrington, Branches Manager Response date: 10th September 2024
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Bath Building Society

Brilliant business and really helpful

5
Brilliant business and really helpful, staff are always friendly and helpful and a pleasure Reviewed on: 6th September 2024
Reply from Bath Building Society Thank you for your feedback regarding our helpful and friendly staff, I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 9th September 2024
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Bath Building Society

Helpful and friendly people, with fair and competiti...

5
Helpful and friendly people, with fair and competitive rates. Reviewed on: 5th September 2024
Reply from Bath Building Society Thank you for your feedback regarding the team and our rates, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 9th September 2024
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Bath Building Society

Very good and helpful and the dogs love this biscuits

5
Very good and helpful and the dogs love this biscuits Reviewed on: 5th September 2024
Reply from Bath Building Society Thank you for your feedback, our dogs love the biscuits too! Charlotte Tillen, Savings Services Manager Response date: 9th September 2024
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Bath Building Society

They are always really helpful and help me with thin...

5
They are always really helpful and help me with things that I sometimes struggle with in daily life. They always welcome you with a nice smile. Reviewed on: 5th September 2024
Reply from Bath Building Society Thank you for your feedback regarding how helpful our team are, I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 9th September 2024
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Bath Building Society

Really friendly welcome in the Oldfield Park Branch.

5
Really friendly welcome in the Oldfield Park Branch. Always helpful and knowledgeable. A pleasure to visit! Reviewed on: 4th September 2024
Reply from Bath Building Society Thank you for your feedback regarding our team in Oldfield Park, its great to hear. I will make sure this is passed back to the team. Charlotte Tillen, Savings Services Manager Response date: 5th September 2024
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Bath Building Society