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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2346 reviews)

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4.74

Based on 2,346 reviews, last reviewed 17th Jun 2026

72% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A welcome helping hand I needed to move an account and provide a lot of documentation. The customer service people helped me with that and were very patient. Reviewed on: 17th June 2026

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2346)

Friendly and efficient help

Jane was super helpful, friendly and clear in her communications. A pleasure to deal with. Reviewed on: 29th March 2021

Reply from Bath Building Society Great thanks, I will pass this onto Jane, Louisa Savings Operations manager. Response date: 29th March 2021

Bath branch review

Nothing at present, service was great Reviewed on: 28th March 2021

Friendly and very efficient.

Quick response to queries, and very efficient in arranging account. By far the best experience I have had with a new banking society. Reviewed on: 27th March 2021

Reply from Bath Building Society Thanks you for the great feedback, I will pass this onto the team, Louisa Operations manager. Response date: 29th March 2021

Bath branch review

Prefer to support local businesses where possible, interest rate good, convenient, cant think of any improvments needed Reviewed on: 27th March 2021

Bath branch review

Ease of access both online and via branch Have been a member fo over 30 yrs Reviewed on: 26th March 2021

Reply from Bath Building Society Thank you for your feedback, and that's great you have been a valued member for so long. Louise, Savings Operations Manager Response date: 26th May 2021

Customer service agent was fantastic and really helpful.

Create a facility to allow moneys from one BIBS account to another without having to go through a third party. Reviewed on: 26th March 2021

Online connection

Very good personal attention on a complicated problem Reviewed on: 26th March 2021

Reply from Bath Building Society Thank you for the feedback, Louise, Operations manager Response date: 29th March 2021

Savings accounts

Good rates but restrictions on opening them I.e you have to live near Bath or already have an account with them . Reviewed on: 26th March 2021

Reply from Bath Building Society Good Morning, Unfortunately we had to put the restrictions on the opening of new accounts as we were experiencing a high volume of new accounts. As we are a small local Building Society we wanted to still be able to offer accounts to local Bath people. We are very sorry that we were unable to help you at this time. Thank you for taking the time to send in your response. Caroline, Customer support Department. Response date: 26th March 2021

Interest Rate Query

Everything handled well and just as it should be. Reviewed on: 26th March 2021

Reply from Bath Building Society Good Morning, Glad your query was sorted for you. Thank you for taking the time to respond. Caroline, Customer support Department. Response date: 26th March 2021

Bath branch review

Katie was really friendly and helpful, and I was pleased to see that she was serving that day Reviewed on: 25th March 2021

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Bath Building Society: Savings reviews

72% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2346)

Friendly and efficient help

Bath branch review

Friendly and very efficient.

Bath branch review

Bath branch review

Customer service agent was fantastic and really helpful.

Online connection

Savings accounts

Interest Rate Query

Bath branch review

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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