Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1826 reviews)

View other Bath Building Society products

4.65

Based on 1,826 reviews, last reviewed 15th Nov 2024

763% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

Every time I have visited a branch, Wood Street or M... Every time I have visited a branch, Wood Street or Moorland Road, I have been very impressed with the service and how kind and helpful the staff are. ... Read more Reviewed on: 15th November 2024

Verified source

Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (1826)

Local to where I live. Staff are always friendly, helpful and very accommodating

It is a shame that it does not open on a Saturday as I work full time. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your comment. Our Branches are open 9am - 1pm on Saturdays, so hopefully that will make things easier for you! Response date: 4th June 2020

Fantastic service

They are always very helpful & friendly & do everything they can to help you, I have also witnessed amazing help to the elderly clients, They are more like friends, Can’t do enough for you Reviewed on: 4th June 2020

Reply from Bath Building Society Such a lovely review, we really love helping our members in the branch. Thank you! Holly, Customer Support Team Response date: 24th June 2020

Excellent Customer Relationship

BIBS offers a great personal service that for the most part is missing in the larger banking landscape, and a range of hassle-free savings products. Reviewed on: 2nd June 2020

Reply from Bath Building Society Thanks for the wonderful review. Holly, Customer Support Team Response date: 24th June 2020

Completely professional, friendly and helpful.

Needed advice which Jonathan provided. Opened our account quickly. Excellent service totally recommended. Reviewed on: 1st June 2020

Reply from Bath Building Society I will pass your comment to Jon, who i'm sure will be very pleased with your comment. Holly, Customer Support Team Response date: 24th June 2020

The Branch staff always remember me!

It's refreshing to walk into the Society and be greeted like an old friend. Bath Building Society is where I keep all my savings so it's important to feel valued and reassured your money is in a safe place. Reviewed on: 1st June 2020

Reply from Bath Building Society Many thanks for your wonderful review. Holly, Customer Support Team Response date: 24th June 2020

excellent

excellent thank you thank you very much Reviewed on: 1st June 2020

Reply from Bath Building Society Thanks for your 5 star review. Holly, Customer Support Team Response date: 22nd June 2020

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Bath Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub