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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

228% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Good friendly , old fashioned quality service. Staff all lovely to deal with!

You can always rely on BBS staff to deal with your requests quickly and correctly Reviewed on: 25th February 2021

Reply from Bath Building Society Good Morning, Thank you for finding the time to send your lovely response, Caroline, Customer Support Department. Response date: 26th February 2021

Very helpful

Feels personal and friendly. I found it difficult to set up my on-line account, but was helped every time I messed up. Thank you Reviewed on: 25th February 2021

Reply from Bath Building Society Good Morning, Thank you for finding the time to send in your response, I'm glad we were able to help you set up on line.Caroline, Customer support Department. Response date: 26th February 2021

Excellent financial services from Bath Building Society

I find that the Bath Building Society makes you feel like a valued customer and provides a personal service for any financial requirements such as discussing longer term savings account. We are very pleased with the types of account that are available and the facilities that are offered such as the online account information. The occasional prize draws are also a nice feature from the building society. Reviewed on: 22nd February 2021

Reply from Bath Building Society Thankyou Mr Caruthers for the wonderful review, I hope to speak with you again soon. Holly, Customer Service Team Response date: 22nd February 2021

Easy and simple.

As the title suggests it was an easy and simple process to open an account, any query answered immediately. Reviewed on: 21st February 2021

Reply from Bath Building Society This is fantastic to hear, thanks for taking the time to review us. Holly, Customer Service Team Response date: 22nd February 2021

Excellent service

I find the staff I deal with to be extremely helpful, friendly, so efficient and polite. Reviewed on: 18th February 2021

Reply from Bath Building Society Good Morning, so pleased you have received excellent service, thank you for taking the time to send your response. Caroline, Customer support Department. Response date: 19th February 2021

Very quick call back today much appreciated.

Always very friendly and helpful both on the phone and in branch. Reviewed on: 17th February 2021

Reply from Bath Building Society Many thanks for taking the time to review us, we appreciate it! Holly, Customer Service Team Response date: 18th February 2021

Professional, friendly and helpful service

Really helpful and took time to do as much as possible to help me. Have always found BIBS to be a great company. Reviewed on: 16th February 2021

Reply from Bath Building Society This is fantastic to hear, thanks. Holly, Customer Service Team Response date: 18th February 2021

Business Account Services

I have always had good and quick response from the calls I have made. Staff are extremely helpful, quick and clear when answering queries. I would like to say Thank you to Corrine. What would be good is if the on-line account can offer statement services. Reviewed on: 15th February 2021

Reply from Bath Building Society Thanks for your kind review. I will pass on the lovely feedback to Corinne. Holly, Customer Service Team Response date: 18th February 2021

EXCELLENT SERVICE FROM HOLLY

EXCELLENT SERVICE ALREADY. THANK YOU. Reviewed on: 15th February 2021

Reply from Bath Building Society I appreciate the lovely review, thanks! Holly, Customer Service Team Response date: 18th February 2021

Great Service

Contacted Bath Building Society today but directed to answerphone message. Left a message and shortly after Barry called back, he was very helpful and knowledgeable and sorted my problem immediately - Thank you! Reviewed on: 11th February 2021

Reply from Bath Building Society Good Morning, so pleased Barry called you back and was able to help you, Thank you for your response, Caroline,Customer Support Department. Response date: 12th February 2021

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