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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2115 reviews)

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4.70

Based on 2,115 reviews, last reviewed 13th Nov 2025

19% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Very friendly and an actual office with staff - refr... Very friendly and an actual office with staff - refreshing!! Reviewed on: 13th November 2025

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

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Bath Building Society Savings reviews (2115)

Savings review

Very helpful both on initial enquiries and on transfer of deposits to ISAs Reviewed on: 4th August 2020

Reply from Bath Building Society Many thanks for your kind feedback. Holly, Customer Service Team Response date: 29th August 2020

Great support service from Holly, thanks.

Its hard to improve on excellence! Reviewed on: 4th August 2020

Reply from Bath Building Society "Its hard to improve on excellence!" - This is fantastic to hear. Thanks so much for taking the time to comment on the service you received, I was very happy to help. Holly, Customer Service Team Response date: 5th August 2020

Savings review

Ability to open ISA in branch, ability to transfer in. Friendliness and helpfulness of people Reviewed on: 3rd August 2020

Savings review

Polite helpful staff and (reasonably) quick answering phone with a person and not music (for long). Mention in literature whether / how long notice of rate reduction is given Reviewed on: 3rd August 2020

Reply from Bath Building Society Many thanks for your review, we really appreciate it! Holly, Customer Service Team Response date: 29th August 2020

fast personal service

Always very friendly, helpful, and quick to respond. Reviewed on: 3rd August 2020

Reply from Bath Building Society Great to hear you received a prompt and personal service, we really appreciate your feedback. Holly, Customer Service Team Response date: 5th August 2020

Efficient service including confirmation of withdrawal.

The branch in South Petherton is excellent, we don't know what we would do without it. Reviewed on: 3rd August 2020

Reply from Bath Building Society So lovely to hear, I will pass on your lovely comments to our South Petherton team. Holly, Customer Service Team Response date: 5th August 2020

Savings review

I like your Bath Building Society. The branch I use in Noorland Rd Bath as it is convenient to get there from where I live Reviewed on: 1st August 2020

Reply from Bath Building Society Our staff at Oldfield Park are really great, I'm glad you enjoy saving with us . Holly, Customer Service Team Response date: 29th August 2020

Really helpful as always

We are a medium-size business who have banked with Bath for many years. We needed some help transferring funds to a related company and Caroline has been really helpful and helped us facilitate this in just one day and with no unnecessary red tape. Thanks - a great company to bank with. Reviewed on: 1st August 2020

Reply from Bath Building Society Many thanks for your wonderful feedback. I'm pleased to hear Caroline was able to help you. Holly, Customer Service Team Response date: 5th August 2020

Very helpful live chat.

The live chat with Liz provided everything I needed quickly and efficiently. Thanks! Reviewed on: 31st July 2020

Reply from Bath Building Society Good Afternoon, so pleased to hear that your live chat with Liz provided you with all the information you needed, thank you for taking the time to share your review with us, Caroline, Customer Support Department. Response date: 31st July 2020

Efficient service

Barry Morgan was polite, efficient and knowledgeable Reviewed on: 30th July 2020

Reply from Bath Building Society Good Afternoon, So glad Barry was able to help you, thank you for sharing your review with us, Caroline, Customer Support Department. Response date: 31st July 2020

Review Bath Building Society: Savings now

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Bath Building Society: Savings reviews

19% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2115)

Savings review

Great support service from Holly, thanks.

Savings review

Savings review

fast personal service

Efficient service including confirmation of withdrawal.

Savings review

Really helpful as always

Very helpful live chat.

Efficient service

Review Bath Building Society: Savings now

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