Smart Money People Logo

Bath Building Society: Savings reviews

4.75
Based on 2,329 reviews, last reviewed 29th Apr 2026
283% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to use good service highly recommended. Easy to use good service highly recommended. Reviewed on: 29th April 2026
Vimalkumar D's avatar
Vimalkumar D

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
Unhappy's avatar
Unhappy

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Bath Building Society Savings reviews (2329)

Savings accounts

5
Good rates but restrictions on opening them I.e you have to live near Bath or already have an account with them . Reviewed on: 26th March 2021
Reply from Bath Building Society Good Morning, Unfortunately we had to put the restrictions on the opening of new accounts as we were experiencing a high volume of new accounts. As we are a small local Building Society we wanted to still be able to offer accounts to local Bath people. We are very sorry that we were unable to help you at this time. Thank you for taking the time to send in your response. Caroline, Customer support Department. Response date: 26th March 2021
Bath Building Society Logo
Bath Building Society

Interest Rate Query

5
Everything handled well and just as it should be. Reviewed on: 26th March 2021
Reply from Bath Building Society Good Morning, Glad your query was sorted for you. Thank you for taking the time to respond. Caroline, Customer support Department. Response date: 26th March 2021
Bath Building Society Logo
Bath Building Society

Bath branch review

5
Katie was really friendly and helpful, and I was pleased to see that she was serving that day Reviewed on: 25th March 2021

Bath BS

5
helpful service and answered my question well Reviewed on: 25th March 2021
Reply from Bath Building Society Thank you for the great feedback, Louise Savings operations manager. Response date: 26th March 2021
Bath Building Society Logo
Bath Building Society

JISA QUERY

5
Super helpful and friendly, Jane and Louisa sorted out everything for me. Reviewed on: 25th March 2021
Reply from Bath Building Society This is great to hear thank you for the feedback, Louise Savings operations manager. Response date: 26th March 2021
Bath Building Society Logo
Bath Building Society

JUNIOR ISA SWITCH

5
HIGH RATE, VERY HELPFUL STAFF, HIGHLY RECOMMEND Reviewed on: 25th March 2021
Reply from Bath Building Society Thank you for the feedback, Louise Savings operations manager. Response date: 26th March 2021
Bath Building Society Logo
Bath Building Society

Bath branch review

4
Excellent phone support, Webpage is good but the transaction take time to show Reviewed on: 24th March 2021
Reply from Bath Building Society Thank you for your feedback, Louise, Savings Operations Manager Response date: 26th May 2021
Bath Building Society Logo
Bath Building Society

A "PROPER" BUILDING SOCIETY

5
Bath BS use the balanced approach and trustworthiness once available in the building societies that have converted. It's mutual - the mortgage and savings rates reflect demand, so they are always going to be there. I like them especially because they are there at the end of a phone, especially when I first went online. Reviewed on: 24th March 2021
Reply from Bath Building Society Thank you for the great feedback, I will pass this onto my team. Louise Savings Operations manager Response date: 25th March 2021
Bath Building Society Logo
Bath Building Society

Old fashioned excellent Customer Service

5
I've been with the Bath Building Society for a number of years, and I've always had excellent Customer Service and help either on email, which is mostly of the time, and on the phone as required, as I live some distance away from any branch. I'd happily recommend. Reviewed on: 23rd March 2021
Reply from Bath Building Society Thank you for the Lovely feedback, Louise, Savings operations manager. Response date: 25th March 2021
Bath Building Society Logo
Bath Building Society

Bath branch review

5
I like that I can call a branch in Bath and speak to a real person! Tracy was v. helpful Reviewed on: 23rd March 2021

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Bath Building Society?

    View all products