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Bath Building Society: Savings reviews

View other Bath Building Society products
4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
228% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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Unhappy
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Bath branch review

5
Speed of actions and friendliness Reviewed on: 5th March 2021
Day's avatar
Day

Very helpful online messaging service

5
Everything I needed to know thank you Reviewed on: 5th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Afternoon, Thank you for sending in your response. Caroline, Customer Support Department. Response date: 5th March 2021
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Bath Building Society

Questions on passbook content

5
I was checking an ISA transfer in to Bath BS and had questions on items in the passbook. Louisa kindly responded with chat on line and rapidly answered my questions. Reviewed on: 5th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Afternoon, So pleased Louisa was able to help you on Chat, Thank you for taking the time to respond, Caroline, Customer Support Department. Response date: 5th March 2021
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Bath Building Society

Online management

5
Managing my building society online is so easy. I can email the team with transfer requests and updates. The team are very efficient and response in a timely manner. I would highly recommend. Reviewed on: 4th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Afternoon, Thank you for taking the time to send your positive comments. Caroline, Customer Support Department. Response date: 5th March 2021
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Bath Building Society

A very efficient building society with pleasant and helpful staff

5
I like the prompt service I receive managing my on-line account Reviewed on: 4th March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Afternoon, Pleased that you are managing your account on line and receiving efficient service. Thank you for your response, Caroline, Customer Support Department. Response date: 4th March 2021
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Bath Building Society

Bath branch review

5
Offered regular saver unlike some builiding societies and also variable, interest rate is competitive with other providers of same accounts. Reviewed on: 3rd March 2021
Bath branch customer's avatar
Bath branch customer

Excellent chat line service today

3
nothing I can think of for the time being Reviewed on: 3rd March 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Good Afternoon, Glad you found the Chat service helpful, Thank you for taking the time to send in your response, Caroline , Customer Support Department. Response date: 4th March 2021
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Bath Building Society

Bath branch review

5
Small local society which accepts savings account applications from outside its own local area Reviewed on: 2nd March 2021
Bookcock's avatar
Bookcock

Bath branch review

5
Excellent customer service, and a very quick postal account opening Reviewed on: 1st March 2021
Bath branch customer's avatar
Bath branch customer

All my problems solved

5
It's excellent just as it is and I have never had any problems in all the years I have been a customer Reviewed on: 27th February 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Fanatastic! Thanks for the lovely review. Holly, Customer Service Team Response date: 1st March 2021
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Bath Building Society

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