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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1829 reviews)

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4.65

Based on 1,829 reviews, last reviewed 3rd Dec 2024

481% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

4

Local Branch in home town. Local Branch in home town. Friendly staff. Bit heavy on the paper work and neither passbook or letter mention the interest rate or expiry date. Reviewed on: 3rd December 2024

Verified source

Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1829)

Review of the Bath Building Society, Savings:

I’ve had savings accounts with Bath Building society...

I’ve had savings accounts with Bath Building society for many years and quite apart from good service they also offer good products and great interest rates Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you David for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

In branch service review

You were brilliant. You are not a bank? It was a Building Society (in West Drayton) that put us on the housing ladder where we were very hard off, and are hoping that we are now helping others who are currently in difficulties. Suggestion - a move nearer tho the bus station as there is limited mobility at 88. Reviewed on: 9th April 2024

Great customer service.

Great customer service. They keep me well-informed and are quick to answer any questions I have. Reviewed on: 8th April 2024

Reply from Bath Building Society That's always good to hear, thank you! Jo Gillow, Head of Marketing Response date: 19th April 2024

In branch service review

Staff were very friendly and helpful. Reviewed on: 4th April 2024

Reply from Bath Building Society Thank you for taking the time to leave us this feeedback, we'll pass it on to the team! Response date: 19th April 2024

Great new mobile app!

Great online services, new mobile app, but also available to talk to in branch if needed. Trustworthy, local organisation that is moving with the times. Supports a local charity. Reviewed on: 25th March 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

Like the fact that I could do an on line chat.

Like the fact that I could do an on line chat. Reviewed on: 25th March 2024

Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

Good for Children's Savings

I find their website and savings products particularly good for my son's savings. Reviewed on: 24th March 2024

In branch service review

The assistant was very helpful (sorry, forgot her name), but she explained everything we wanted to know. We came out of Bath Building Society very pleased and satisfied with the investment. Reviewed on: 19th March 2024

Always availale on the telephone

Always availale on the telephone and so quick to just ask a question about when a transfer likely to go through. Reviewed on: 19th March 2024

Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

In branch service review

As elderly customers, we appreciate the personal service given. Reviewed on: 18th March 2024

Great experience

Great kids saving rates compared to the rest of the market. Good online banking and app use. Very friendly customer service over the phone. Reviewed on: 18th March 2024

Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024

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Bath Building Society: Savings reviews

481% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (1829)

I’ve had savings accounts with Bath Building society...

In branch service review

Great customer service.

In branch service review

Great new mobile app!

Like the fact that I could do an on line chat.

Good for Children's Savings

In branch service review

Always availale on the telephone

In branch service review

Great experience

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There's still more to see!

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