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Better.co.uk: Mortgage Broker reviews

4.85
Based on 623 reviews, last reviewed 20th Feb 2025
4300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Supremely responsive and proactive I've never experienced such a smooth process for something so major. Amanda and Jessica at Better were extremely responsive, proactive and incredibly ... Read more Reviewed on: 20th February 2025
John O's avatar
John O

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024
jatt s's avatar
jatt s

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (623)

Review of the Better.co.uk, Mortgage Broker:

Knowledgeable staff who strive to get you the best rate

5
Knowledgeable staff who strive to get you the best rate Reviewed on: 14th January 2025

Great communication along the way and really helpful...

5
Great communication along the way and really helpful staff. always available to answer any queries. Reviewed on: 25th March 2024

Made arranging my mortgage so simple and stress free!

5
Made arranging my mortgage so simple and stress free! Reviewed on: 25th March 2024

happy with better.co.uk

5
I am happy with better.co.uk, there were there for me from start to finish of my morgage application journey supporting and always answering any questions I have. Reviewed on: 25th March 2024

Quick, efficient and cost effective10/10

5
Quick, efficient and cost effective Reviewed on: 25th March 2024

I found the whole experience fluid and peaceful in a...

5
I found the whole experience fluid and peaceful in a usually stressful situation. I had friendly approachable brokers. I will be using next year when I need to review the mortgage. Gives me peace of mind. Reviewed on: 25th March 2024

Had a great experience and they worked around the cl...

5
Had a great experience and they worked around the clock to help me secure my mortgage Reviewed on: 25th March 2024

Very transparent and responsive.

5
Very transparent and responsive. They helped me get a great deal without having to even go to a branch when I got my first mortgage, and proactively got in touch to help me remortgage a few months before the mortgage initial rate was up. Really knowledgeable and not pushy. Already recommended them to friends! Reviewed on: 25th March 2024

Stuck with us till it mattered!

5
They got stuck with us for six months whilst we navigated the Scottish housing market and when it came time to pull the trigger all the support we had was quick efficient and got us the deal we wanted when we needed it. Reviewed on: 25th March 2024

Excellent customer service and attention to detail

5
I approached Better.co.uk through a recommendation from MoneysavingExpert website. I'm glad I out of the 3 mortgage brokers I contacted the customer service, attention to details and my needs resulted in me obtaining the mortgage I required at a very competative rate. I addition, they also helped me reassess and upgrade my life insurance provision as a result of my new mortgage. Reviewed on: 25th March 2024

Excellent customer service

5
Got my mortgage with better in October 2023. They were very helpful and kind. As a first time buyer I was very nervous but the staff at better, Ashleigh in particular, was absolutely fantastic and I was put at ease straight away. Reviewed on: 25th March 2024