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Better.co.uk: Mortgage Broker reviews

4.85
Based on 621 reviews, last reviewed 2nd Feb 2025
4100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Everything was easy and clear from first step to the... Everything was easy and clear from first step to the end. Reviewed on: 2nd February 2025
Magdalena K's avatar
Magdalena K

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024
jatt s's avatar
jatt s

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (621)

Review of the Better.co.uk, Mortgage Broker:

They are patient and kind

5
The people I worked with were patient and willing to explain everything. Reviewed on: 31st May 2024

Received 5 star service.

5
Received 5 star service. Really easy and stressfree experience from start too finish. Reviewed on: 25th March 2024

Easy from start to finish.

5
Easy from start to finish. The process was efficient and great value for money Reviewed on: 25th March 2024

well organised and helpful

5
It was very informative and flexible. they were respond it very patiently, friendly, promptly and quickly.. They were very helpful and organised and arranged my mortgage within the time. Reviewed on: 25th March 2024

A helping hand when you have no idea what you’re doing!

5
I can’t believe this is a free service! I had phone calls from them nearly every week to check in and help me with every choice I made. Everything was explained to be simply and without judgment of me not really knowing very much about mortgages at all! I only bought my parents house from them (which I had lived in anyway for 20 years but they were ready to retire and move somewhere quieter). I just wouldn’t have known what to do without Trussle/Better’s help! I started with Ian Mathias helping me, he is so friendly and informative and I spent the most time talking to him. Christine Brain helped me a lot near the end of mortgage acceptance and she is a lovely person to speak to on the phone, good sense of humour and bubbly. Niladri Chakraborty got all of my policies sorted very quickly and easily (mortgage protection etc) and explained to me why I needed them. And finally Kate Williams was another informative clear talker, all the staff I spoke to are just good at their jobs and get it done quickly and clearly for us and it’s all free! Reviewed on: 25th March 2024

It was a great experience, though a bit stressful...

4
It was a great experience, though a bit stressful but it was successful at last Reviewed on: 25th March 2024

From start to finish, top experience

5
From start to finish, Better informed me of any changes to rates and promptly found me the best deal, switching over the product without me doing any paperwork. Reviewed on: 25th March 2024

Best mortgage advisors

5
Best mortgage advisor , till now they helped me when needed Reviewed on: 25th March 2024

helpful and friendly

5
They were really helpful explaining what I needed to do at every step even when I felt I was asking stupid questions they were friendly and supportive Reviewed on: 25th March 2024

Fantastic from start to finish would highly recommen...

5
Fantastic from start to finish would highly recommend for anyone looking to purchase a property. great advice and highly knowledgable Reviewed on: 25th March 2024

You can't get "Better" than this!

5
It was a great experience. The best ever rate we could have received for our mortgage. All staff were very useful. Reviewed on: 25th March 2024