Smart Money People Logo

Better.co.uk: Mortgage Broker reviews

4.85
Based on 618 reviews, last reviewed 29th Jan 2025
3800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I’ll be back! I have used Better twice, each time the whole process of arranging a new mortgage has been easy. The staff have been extremely helpful. Reviewed on: 29th January 2025
Michael J's avatar
Michael J

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024
jatt s's avatar
jatt s

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (618)

Review of the Better.co.uk, Mortgage Broker:

Great Uk brokers who really genuinely care about the...

5
Great Uk brokers who really genuinely care about their customers and service! Reviewed on: 15th January 2025

Very knowledgeable and helpful team.

5
Very knowledgeable and helpful team. Free to use. Great alerts service so I'd get a message when rates had decreased Reviewed on: 28th January 2025

Fantastic experience - had our mortgage completed wi...

5
Fantastic experience - had our mortgage completed within a few weeks. Reviewed on: 28th January 2025

Very good service , good responsive service

5
Very good service , good responsive service Reviewed on: 28th January 2025

I had regular phone calls every 6 weeks to lock me i...

5
I had regular phone calls every 6 weeks to lock me into a good deal if the Bank of England changed the interest rates Reviewed on: 28th January 2025

Tenacious in the face of difficulties!

5
Two complicated cases, which took a long time to get sorted - several different Better staff were involved and whilst it took longer than hoped, they were tenacious and we got there in the end! Reviewed on: 28th January 2025

The broker helped at every stage of the process and...

5
The broker helped at every stage of the process and took the time we needed. She made sure we understood everything but didn't overwhelm us. Made moving home so much less stressful. Reviewed on: 28th January 2025

Better - they go above and beyond!!

5
Fabulous service, fantastic product knowledge, helpful friendly staff. I particularly liked that they set reminders to contact you when your product is due to expire, and email you to let you know the best offers available to switch to. Reviewed on: 28th January 2025

Wouldn't go anywhere else

5
I have used Better twice now. The first time was when I had been struggling financially and no other mortgage provider or broker were willing to help me get back on the property ladder. Rents were as high as mortgages and it didn't make sense to keep on renting. The second time was for a remortgage. Both times I was given excellent service without anyone judging me. I am now in a good place financially and appreciate the help and support that I received. I would recommend Better to anyone, rather than go to a bank, building society or any other broker. Reviewed on: 28th January 2025

Great service and good currency service

5
Great service and good currency service Reviewed on: 28th January 2025

Remortgaging

5
Better.co.uk mad remortgaging so much less stressful Reviewed on: 28th January 2025