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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.88 (621 reviews)

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4.85

Based on 621 reviews, last reviewed 2nd Feb 2025

4100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Everything was easy and clear from first step to the... Everything was easy and clear from first step to the end. Reviewed on: 2nd February 2025

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (621)

Review of the Better.co.uk, Mortgage Broker:

Excellent service from Better

Excellent service from Better, from start to finish with my remortgage. Reviewed on: 30th January 2025

Excellent service from start to finish even if I was...

Excellent service from start to finish even if I was a bit apprehensive at first having used Monzo to first get in touch. Reviewed on: 28th January 2025

Great company and amazing customer support!

Great company and amazing customer support! Jessica was great! I will recommend her to all my friends! Reviewed on: 28th January 2025

Very knowledgeable and helpful team.

Very knowledgeable and helpful team. Free to use. Great alerts service so I'd get a message when rates had decreased Reviewed on: 28th January 2025

Fantastic experience - had our mortgage completed wi...

Fantastic experience - had our mortgage completed within a few weeks. Reviewed on: 28th January 2025

Very good service , good responsive service

Very good service , good responsive service Reviewed on: 28th January 2025

I had regular phone calls every 6 weeks to lock me i...

I had regular phone calls every 6 weeks to lock me into a good deal if the Bank of England changed the interest rates Reviewed on: 28th January 2025

Tenacious in the face of difficulties!

Two complicated cases, which took a long time to get sorted - several different Better staff were involved and whilst it took longer than hoped, they were tenacious and we got there in the end! Reviewed on: 28th January 2025

The broker helped at every stage of the process and...

The broker helped at every stage of the process and took the time we needed. She made sure we understood everything but didn't overwhelm us. Made moving home so much less stressful. Reviewed on: 28th January 2025

Better - they go above and beyond!!

Fabulous service, fantastic product knowledge, helpful friendly staff. I particularly liked that they set reminders to contact you when your product is due to expire, and email you to let you know the best offers available to switch to. Reviewed on: 28th January 2025

Wouldn't go anywhere else

I have used Better twice now. The first time was when I had been struggling financially and no other mortgage provider or broker were willing to help me get back on the property ladder. Rents were as high as mortgages and it didn't make sense to keep on renting. The second time was for a remortgage. Both times I was given excellent service without anyone judging me. I am now in a good place financially and appreciate the help and support that I received. I would recommend Better to anyone, rather than go to a bank, building society or any other broker. Reviewed on: 28th January 2025

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