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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,128 reviews, last reviewed 6th May 2025
3288% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

5 star service Great communication on a regular basis never more than a phone call away to help to answer question or queries. Reviewed on: 6th May 2025
Rav D's avatar
Rav D

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2128)

Review of the Better.co.uk, Mortgage Broker:

Great service, good and clear communication, underst...

5
Great service, good and clear communication, understand the customer's need Reviewed on: 4th March 2025

Very effective and friendly service.

5
Very effective and friendly service. Thank you for sorting my mortgage, was happy then and happy now in my flat! Staff were helpful and took time to answer any questions without rushing it. It was nice for it to be transparent knowing available banks and rates. Thanks Reviewed on: 10th March 2025

Clarity of response

5
At a time of financial uncertainty, Better were clear, concise and accurate with information and service Reviewed on: 10th March 2025

Jamie from better helpless be through my mortgage at...

5
Jamie from better helpless be through my mortgage at a time when interest rates where quite unstable, he was great at educating me on my option and the whole process was really smooth. Reviewed on: 9th March 2025

Friendly & Easy

4
It was the easiest option we used and gave us access to offers we hadn’t come across before. They saved us money and were very friendly Reviewed on: 9th March 2025

Harry was an excellent advisor.

5
Harry was an excellent advisor. He found us the best deal and helped us through the whole process. He was excellent and provided the best service. Reviewed on: 9th March 2025

Great value mortgage broker, good service

5
Dan provided excellent customer service throughout and locked in a great mortgage rate for me. The service was free of charge as well which was fantastic. Reviewed on: 9th March 2025

They were friendly, helpful and made it easy

5
They were friendly, helpful and made the process straightforward. Explained everything along the way. Reviewed on: 9th March 2025

Mortgage

4
Efficient and good experience. Good communication Reviewed on: 9th March 2025

Great service

5
Great service. Great website. Easy to get answers! Reviewed on: 9th March 2025

Amazing 15 out of 10 !!

5
Amazing. Always available and communicating. Nothing is ever a problem. You don’t get the feeling that someone is working entirely for your benefit with others like you do with these guys Easy. Amazing. Can’t recommend enough Reviewed on: 9th March 2025