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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.88 (622 reviews)

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4.85

Based on 622 reviews, last reviewed 9th Feb 2025

4200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Made the process of remortgaging very easy. Made the process of remortgaging very easy. Good range of competitive deals on offer. Very friendly and knowledgeable people. Refreshing to not have t... Read more Reviewed on: 9th February 2025

Latest lowest rating:

1

Poor communication and timescale Poor communication and timescale Reviewed on: 23rd April 2024

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (622)

Review of the Better.co.uk, Mortgage Broker:

Fantastic help

Fantastic help throughout the process Reviewed on: 26th March 2024

Fantastic service from start to finish

Chantelle was fantastic! She listened to our circumstances, and came up with possible mortgage options. Once she had all our paper work she was able to find us a mortgage to suit our requirements. We originally tried through L&C and felt it was too much trouble and complication for the advisor who said there is no point and to wait another year. Where as Better gave us a 5 star service from start to finish. Nothing was too much bother and it was also a sleek handover to Ellie who was great keeping us on track till the mortgage was offered. Thank you girls and thank you to Better. 100% will use again and refer to friends and family. Reviewed on: 11th May 2024

Excellent customer-centric service

After switching brokers I realised what I was missing. Jamie was informative, knowledgeable and polite. He gave me practical options and was patient in hearing my concerns and plans to come up with the best option, which I believe I received. 2 months later he sent a mail confirming that I was still on the best option based on my objectives. This shows that he is still scanning the market for better deals. Great service! Reviewed on: 10th May 2024

Great customer service.

Great customer service. Every step explained so that I felt comfortable and at ease with the process. Better rate than the bank gave me too. Reviewed on: 9th May 2024

Informative, helpful, and fee-free!

I've found Better to be so helpful with arranging my first mortgage. They are quick to respond, and are happy to answer all my questions - and there are a lot, being new to the home buying process! I appreciate that there is no fee to use their services - I initially was working with a private broker who would charge a substantial fee for arranging a mortgage so I was amazed to receive a better service from Better for free. They have kept me informed at every stage and helped me explore different options to suit my situation. Reviewed on: 8th May 2024

They really try hard to explore options for you and...

They really try hard to explore options for you and get back to your queries quickly. My contract is quite awkward as an agency worker but Priyanka managed to find a lender who would accept most of the income as basic pay (although they didn't accept the full income). Reviewed on: 4th May 2024

Amazing collaboration

We had an amazing collaboration and communication with Ellie and Liam. Our mortgage was approved with ease because of their amazing efforts. Will discuss with them for remortgaging in 5 years time. Reviewed on: 2nd May 2024

Better - highly recommended

Everyone at Better have been really helpful and full of knowledge to assist me in the mortgage process. In addition turn around times for responses etc are really good. Reviewed on: 2nd May 2024

going well so far

going well so far - i find the team tricky to get hold of, but when i do get hold of them they are super helpful and knowledgeable Reviewed on: 2nd May 2024

Very simple compared to other options out there.

Very simple compared to other options out there. Reviewed on: 29th April 2024

Easier than I could have possibly hoped

Very helpful, everyone I spoke to seemed to want to help with the process. Reviewed on: 25th April 2024

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