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Blue Motor Finance: Car Finance reviews

Name: Car Finance
Rating: 4.13 (203 reviews)

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4.05

Based on 203 reviews, last reviewed 14th Jan 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

5

The experience is good . The experience is good . Because Blue trust in my honestly . I’m pay all logic never missing the amount propose. Reviewed on: 14th January 2025

Latest lowest rating:

2

Money Grabbers The agreement has started with no vehicle so I'm paying for something I don't have. They can't do noting apparently. They can They take your money Reviewed on: 26th November 2024

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About this product

Looking for Blue Motor Finance reviews? On Smart Money People, we collect comments, thoughts and experiences from customers, so that you can make better decisions when choosing your next car finance. So if you’re looking for a new car and need finance, read our reviews first. Or if you want to help our community, post a review of your own experiences with Blue Motor Finance and join the Smart Money People community!

Blue Motor Finance Car Finance reviews (203)

Review of the Blue Motor Finance, Car Finance:

super quick application process, competitive rates o...

super quick application process, competitive rates offered, courteous efficient customer service team - i waited +15 mins for my inquiry call to be answered but issue resolved and processed within 24 hours. Reviewed on: 4th December 2024

company ignore my attempts at contact.

Multiple problems with the car. After each has been reported, Blue motor finance close the complaint without doing anything and refuse to respond to emails. They are also always unavailable to you by phone. They eventually arranged for an inspection of my car, after I stated I wanted to reject it. They now won't give me the inspection report and won't answer my emails. Not sure what I'm supposed to do, except pursue legal action. Reviewed on: 6th April 2024

Staff were extremely helpful and supportive with my...

Staff were extremely helpful and supportive with my challenges. Reviewed on: 3rd April 2024

They were very supported during the finance process.

They were very supported during the finance process. Reviewed on: 31st March 2024

Very good communication with the service very happy...

Very good communication with the service very happy about it Reviewed on: 29th March 2024

Purchased a car on finance within two weeks it broke...

Purchased a car on finance within two weeks it broke down. Two months later the car is burning oil and complaint was raised. The mot on the vehicle is fraudulent had advisories on the previous one that was promised would be fixed. They have not been touched and the mot has passed with no issues. I’ve had an independent inspection carried out and over a week later I’m still waiting for someone to respond. I have a vehicle I am paying for and can’t use but have been told if I stop the payments it will affect my credit rating. Would not recommend anyone using blue finance. Reviewed on: 28th March 2024

Very quick service and response 10 out of 10

I had a question in regards to changing my payment date, this question was answered within 2 hours of my first Email and payment date updated the every same day, great customer service from the team at Blue Motor Finance team, would highly recommend reacting out if you have any questions in regards to your agreement. Reviewed on: 27th March 2024

Amazing beyond word

Few months back had my car was so happy Reviewed on: 27th March 2024

I highly suggest choosing Blue Motor Finance due to...

I highly suggest choosing Blue Motor Finance due to their quick approvals and responsible service, which made me feel satisfied . Thank you. Reviewed on: 21st March 2024

Avoid. You will regret using them.

Avoid. I wish I had. They will deal with one issue, then ignore you when they don't want to deal with any more. They will close the complaint down before anything is fixed, then say that if you don't like it, go to the financial ombudsman. Apparently, a car that cuts out completely and loses all power, has a knocking exhaust, screeching from the engine and other issues is deemed fit for purpose, with no serious faults. And you can't get hold of them to discuss it. As the rude Felicien told me; they are not responding to my emails, or calling me back, because they have closed my complaint. Despite having promised me calls back and emails. This has gone on for months, since I purchased the car in July 23. Gutted, as I rely on my car to get to and from work, and transport my kids, safely. You don't expect it, or this level of service, when you are paying 13 grand. Don't be tempted. Reviewed on: 7th March 2024

Got there in the end

Difficult to have my situation resolved however the result ended in an understanding way and resolved. Very quick to reply and courteous Reviewed on: 4th March 2024

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