Write a review

British Gas: Boiler Repairs reviews

Name: Boiler Repairs
Rating: 4.03 (34 reviews)

View other British Gas products

3.93

Based on 34 reviews, last reviewed 7th Mar 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

21%

2 star

18%

Latest highest rating:

4

My experience is great with them they cooperate with... My experience is great with them they cooperate with their customers in friendly manner. Their boiler is easy to use Reviewed on: 7th March 2025

Latest lowest rating:

1

Awful company They never answer the phone. They never answer emails. The app is awful, and it’s so buggy. Customer service is terrible when they do answer the ph... Read more Reviewed on: 27th June 2023

Read all reviews See your review

About this product

Are you trying to determine whether British Gas Boiler Repairs offer good value for money? At Smart Money People, we collect reviews of British Gas Boiler Repairs in order to help you make an informed decision. If you're an existing British Gas customer, please share your experience and let others know what you thought of their Boiler Repairs.

British Gas Boiler Repairs reviews (34)

Review of the British Gas, Boiler Repairs:

Helpful staff

They arrived quickly and were very helpful. Reviewed on: 23rd August 2017

My experience is great with them they cooperate with...

My experience is great with them they cooperate with their customers in friendly manner. Their boiler is easy to use Reviewed on: 7th March 2025

Have no confidence in them to do the job properly, b...

Have no confidence in them to do the job properly, boiler seems to have faults after the service Reviewed on: 17th September 2024

Very prompt and friendly, saw to us quickly due to h...

Very prompt and friendly, saw to us quickly due to having a child at home Reviewed on: 2nd September 2024

Helpful,

When need help about cover friendly customer service Reviewed on: 12th October 2023

thank you

Reviewed on: 17th September 2023

Good

Excellent excellent excellent excellent excellent excellent excellent Reviewed on: 29th August 2023

Good service

Sometimes not easy to speak to someone who then takes action required, but overall happy with British Gas Reviewed on: 15th July 2023

Awful company

They never answer the phone. They never answer emails. The app is awful, and it’s so buggy. Customer service is terrible when they do answer the phone they just cut you off all they are rude to you. Reviewed on: 27th June 2023

Excellent company

I save a lot with british gas company,it’s the best gas company! Reviewed on: 4th April 2023

Never turn yp

Disgusting performance, unreliable when called upon to help and when Ingot another company to fix my problem they showed me all the silicone applied to joints in my boiler. Took time and effort (and therefore money) to resolve their incompetence and they just don’t care. Reviewed on: 23rd March 2023

Do you have a different British Gas product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Photography Insurance
from Ripe Insurance 4.76 from 115 reviews
Boat Insurance
from Insure4Boats 4.94 from 3240 reviews
Invoice Insurance
from Nimbla 3.77 from 9 reviews

There's still more to see!

British Gas has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub