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British Gas: Boiler Repairs reviews

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4.06
Based on 36 reviews, last reviewed 13th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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22%
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2 star
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0%
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17%

Latest highest rating:

4

Good customer service and satisfactory experience Good customer service and satisfactory experience Reviewed on: 13th June 2025
Iretunde's avatar
Iretunde

Latest lowest rating:

1

Awful company They never answer the phone. They never answer emails. The app is awful, and it’s so buggy. Customer service is terrible when they do answer the ph... Read more Reviewed on: 27th June 2023
danielle jennings's avatar
danielle jennings
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About this product

Are you trying to determine whether British Gas Boiler Repairs offer good value for money? At Smart Money People, we collect reviews of British Gas Boiler Repairs in order to help you make an informed decision. If you're an existing British Gas customer, please share your experience and let others know what you thought of their Boiler Repairs.

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British Gas Boiler Repairs reviews (36)

Brilliant insurance cover. Friendly engineers.

5
I took out Boiler Insurance from British Gas a few days ago. The engineer came out the following day to service my boiler which was part of the deal. He arrived on time and phoned before-hand to make sure I was in. He was very efficient and very friendly. I would definitely recommend British Gas. They are fabulous. Ten out of ten for fantastic service and value for money. Reviewed on: 1st October 2017
Sheena Banks's avatar
Sheena Banks

great company

5
When i call there is always someone to help always quick to help in anyway they can from boiler to pipes love the engineers that come out always cheerful and explain what they are doing great company x Reviewed on: 27th September 2017
rebecca harris's avatar
rebecca harris

Excellent service

4
Excellent service, proactively contacted me when it was time for my service and also helpfully fixed my radiator at minimal cost, saving me from calling out another tradesman. Top service overall. And I'd expect that as they're not cheap. Reviewed on: 24th August 2017
Joseph brierly's avatar
Joseph brierly

Helpful staff

5
They arrived quickly and were very helpful. Reviewed on: 23rd August 2017
kellie's avatar
kellie

A much better deal

5
I was able to negotiate a much better deal instead of them letting me go. Level 4 insurance plus cover for my gas fire for 50p cheaper than level 2 cover. The impressive part is that the advisor took the time to sort this for me, she fought for my business. Reviewed on: 7th August 2017
Lynne McFadyen 's avatar
Lynne McFadyen

Great!!

5
A great help when I really needed them!! Reviewed on: 24th December 2016
Andy Webster's avatar
Andy Webster

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