Write a review

By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12694 reviews)

View other By Miles products

4.90

Based on 12,694 reviews, last reviewed 14th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

Best for value and Customer service level is top notch!

When lockdown hit I realised I was spending a fortune on insurance even though I wasn't able to go anywhere in my car. I looked at lots of different insurers and came across by Miles. It made sense that as I wasn't driving much that I should aim for an insurance that charged by the mile. It saved me a fortune. I now work from home full time so I decided to renew the insurance in the hope it would continue to save me money. When renewing I got a cheaper price per mile which made me feel valued as a customer. I do drive daily to different places so I can get my shopping, take my toddler out etc but it never works out more a month than your average pay monthly insurances. When we have been on extremely long journeys the miles are capped at £10 a day which means you don't have to worry about travelling to far on the miles. This makes a huge difference when travelling on hidalgo or trips to the zoo. I have had queries regarding different things during my time with bymiles and everytime the customer services have been amazing. They are friendly, polite and will do anything in their power to help. There is an app that you can download to track your miles, this has features on it that mean you can scan your car for any error codes, you can see exactly how much your insurance is at any time during the month and you can even put a destination in to check how much it would cost in miles and fuel before commencing on your journey. The app also includes all of your policy details and your previous bills. It is a very well thought out application is easy to use. I can not recommend this company more! Amazing all round. Reviewed on: 9th August 2022

Great so far

Cheap and cheerful, not made any claims yet (touch wood) so can’t comment on that but has a nifty app to use and perfect for someone like me who only makes small trips. Reviewed on: 24th September 2022

Saving Money

By Miles provide an insurance which very much suits my needs..Thank you Reviewed on: 24th September 2022

Very helpful and informative.

The few times it has been necessary for me to contact By Miles the staff have been very polite and helpful. Reviewed on: 24th September 2022

Better than I expected

At first, it might seem odd having your mileage logged, but if it saves you money, in this day and age, it's worth it. By miles! Reviewed on: 24th September 2022

Great way to save

Great way to save money on your car insurance. Easy sign up process and installation of the device. I’m saving nearly 40% as compared to my previous insurance. Reviewed on: 24th September 2022

Middlemen-insurance. Crap.

Not happy with the experience I had trying to simply cancel my insurance due to increasing my mileage. Just waste of time emails that do nothing. Reviewed on: 23rd September 2022

Only pay for what you use

Value for money. After the flat rate, only pay for what you use which is brilliant. Reviewed on: 23rd September 2022

Best insurance company.

Your insurance co is ideal for me as i don't do a lot of miles and i find it an absolute bargain if only everybody knew about you, you would put all the others out of business. Reviewed on: 23rd September 2022

Most reasonable car insurance premium

You only pay for the amount of mileage you took. This is a fair way to calculate your premium. Reviewed on: 23rd September 2022

Excellent insurance provider with great app.

I'm very pleased with the service we have been provided since the day we joined miles insurance. No extra expenses as we get charged for how many miles we use. The app is excellent and can view and can make changes through the app. I have recommended to many relatives and friends. Reviewed on: 23rd September 2022

Alternative products

Car Insurance
from Nationwide 3.76 from 17 reviews
Cycle Insurance
from A+ Insurance 5.00 from 1 reviews
Breakdown Insurance
from Axa 2.47 from 4 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub