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By Miles: Car Insurance reviews

4.90
Based on 12,695 reviews, last reviewed 20th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025
Ab's avatar
Ab

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12695)

Review of the By Miles, Car Insurance:

Car insurance BEST By Miles!

5
Staff have always been friendly, polite and helpful, and what a surprise on being out of lockdown, to do a trip over 220miles to find I only pay for the first 150miles! Excellent value. Reviewed on: 8th August 2021

Great Service

5
I've had very good service from Miles, had a couple of teething issues which they resolved swiftly. My monthly statement is alway under the amount I expected. Very happy customer Reviewed on: 22nd September 2022

By Miles Insurance

5
Very easy to understand. I am only really paying for the miles that I travel. Very cheap also. Regards Stuart, Reviewed on: 22nd September 2022

Amazing car insurance

5
Im really happy with by miles. I would definitely recommend to everyone. The process is really easy to set up and was the cheapest, affordable in the market. Really impressed. Reviewed on: 22nd September 2022

Great insurer

4
Very easy to use app. Customer service is great too Reviewed on: 22nd September 2022

No hassle miles calculator

5
Happy so far with my experience. Allowing me to track my miles with an added reward (cash back) if all miles are not used. Reviewed on: 22nd September 2022

Pay what you drive

5
Vey great value when it comes to saving money. With pay-by miles you get to save money. The best thing is their app! It shows you the cost of every trip! Customer service are wonderful as well Reviewed on: 22nd September 2022

Easy, Straightforward, No Hassle

5
Exactly as the title says, By Miles are great. From the moment I purchased my insurance, I’ve hardly lifted a finger. Everything is sent directly to my inbox, and I can review every journey from the app. I look forward to many more years with this incredible service. Reviewed on: 22nd September 2022

Fair pricing

5
You pay per mile. Fair pricing and highly recommended. Reviewed on: 22nd September 2022

Amazing service!

5
By Miles have been extremely helpful and have provided wonderful customer service. They have managed to save me alot of money compared to what I would normally pay for car insurance and have always been on hand to help with any queries. I would definitely recommend By Miles to anyone seeking affordable car insurance. Reviewed on: 22nd September 2022

Recommend to everyone I talk to (about car insurance)

5
This innovative way of "doing" car insurance works perfectly for me, I don't use my car much and I have saved hundreds. It was easy to set up and the monthly info that you receive (and the journey info) is great and easy to understand. Reviewed on: 22nd September 2022