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By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12694 reviews)

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4.89

Based on 12,694 reviews, last reviewed 14th Nov 2024

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

Best for value and Customer service level is top notch!

When lockdown hit I realised I was spending a fortune on insurance even though I wasn't able to go anywhere in my car. I looked at lots of different insurers and came across by Miles. It made sense that as I wasn't driving much that I should aim for an insurance that charged by the mile. It saved me a fortune. I now work from home full time so I decided to renew the insurance in the hope it would continue to save me money. When renewing I got a cheaper price per mile which made me feel valued as a customer. I do drive daily to different places so I can get my shopping, take my toddler out etc but it never works out more a month than your average pay monthly insurances. When we have been on extremely long journeys the miles are capped at £10 a day which means you don't have to worry about travelling to far on the miles. This makes a huge difference when travelling on hidalgo or trips to the zoo. I have had queries regarding different things during my time with bymiles and everytime the customer services have been amazing. They are friendly, polite and will do anything in their power to help. There is an app that you can download to track your miles, this has features on it that mean you can scan your car for any error codes, you can see exactly how much your insurance is at any time during the month and you can even put a destination in to check how much it would cost in miles and fuel before commencing on your journey. The app also includes all of your policy details and your previous bills. It is a very well thought out application is easy to use. I can not recommend this company more! Amazing all round. Reviewed on: 9th August 2022

Started off well

The first year the rate per mile was very reasonable at 2.7p. At renewal the rate went to 11.7. A completely exorbitant escalation. I refused to accept the new deal and took my business elsewhere Reviewed on: 23rd August 2023

Paying per mileage is a novel idea

I rate the concept of encouraging people to drive less for the environment, and this is a great incentive for that; your car insurance is cheaper the less you drive Reviewed on: 23rd August 2023

Modern car insurance

I think this is how modern car insurance should work. It very easy to achieve nearly everything through the app including reaching out to customer service, renew and update insurance. It is great value for money if you do mid-low mileage and therefore, I have recommended this to my friends as well. Reviewed on: 22nd August 2023

Fabulous

Just so easy to use and very competitive price wise. Reviewed on: 22nd August 2023

Brilliant choice if you do small miles

If you do small miles this is a great company to try. A novel idea paying for insurance by the mile. Top rated company and can get referal bonus as well. Bonus tracker included as well. Easy to use app Reviewed on: 22nd August 2023

Great service, great price

Very happy with By Miles - this is my 3rd year with them as the price continues to be competitive. When I have contacted them - with a claim or with an issue I have had a quick and helpful response. Recommended Reviewed on: 22nd August 2023

Customer service is a stand out!

I have been with Bymiles for two years now. They have always been a stand out in regard to customer service. The online chat function is always available and your query is dealt with quickly. 10/10! Reviewed on: 22nd August 2023

Best innovative car insurance

Very cost effective car insurance for low mileage drivers. Simple tracker and easy monthly payments. Reviewed on: 22nd August 2023

Great company!

Kept renewing price same as last year! And I pay half upfront abc the rest pence per mile. Great concept especially in this credit crisis Reviewed on: 22nd August 2023

Amazing savings

Great new system like pay & go. Xlnt savings v gud Reviewed on: 15th August 2023

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