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By Miles: Car Insurance reviews

4.90
Based on 12,695 reviews, last reviewed 20th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025
Ab's avatar
Ab

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12695)

Review of the By Miles, Car Insurance:

Car insurance BEST By Miles!

5
Staff have always been friendly, polite and helpful, and what a surprise on being out of lockdown, to do a trip over 220miles to find I only pay for the first 150miles! Excellent value. Reviewed on: 8th August 2021

Saved me thousands

5
Been with ByMiles for 3years now, saved me pretty much £700 per year compared to other insurance providers, hope they do not increase their prices with the cost of living these days they have helped a lot, would highly recommend to those who don't want to pay a fortune to drive. Reviewed on: 20th September 2022

Impressive

5
I've had by miles for 3 years. Every year it gets cheaper. Not more expensive like most. I don't drive many miles. So it's perfect for me Reviewed on: 20th September 2022

RETIRED PERSONS BEST CHOICE

5
Going through covid lock downs and a stay in hospital together convelesence both unexpected events I was so glad I changed to By Miles. Reviewed on: 20th September 2022

Excellent car insurance company

5
Excellent company that only charges you the amount you drive. No hidden fees. Just plain and simple. You only get charged "By Miles" plus the one off initial fixed payment. Also there is a referral scheme, which contributes generously towards your insurance. Reviewed on: 20th September 2022

By Miles saves youoney

5
Since I have been using by mile I save save money each month.. So I prefere this than the others Reviewed on: 20th September 2022

Car insurance

5
Had numerous quotes for my car insurance all coming in over £600. At least with by miles as I don’t use my car very much it helps me out no end Reviewed on: 20th September 2022

Fairest Insurance Company

5
I am retired I only average 75 miles a week. By Miles saves me money as they only charge for each mile you drive. Great company plus great customer service. Reviewed on: 20th September 2022

Bymile

5
Good stuff.... thank you and best wishes Reviewed on: 20th September 2022

By Miles Car Insurance

5
very helpful staff, awesome service and easy to follow on the app. Reviewed on: 20th September 2022

VERY BAD EXPERIENCE

1
I have been with them for a year+ and believe me they are the worst insurance company I have dealt with in 12 years. When you have to buy a policy from them then it's easy but after sales service is the worst. You can't communicate with them on phone, online chat doesn't work and emails take many days to respond. Moreover, they can take decisions on your policy without any communication and leave you stranded. It's better to get insurance from bigger names. They might be a bit costly but are approachable in case you need them. Reviewed on: 20th September 2022