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By Miles: Car Insurance reviews

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4.90
Based on 12,695 reviews, last reviewed 20th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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93%
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6%
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Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025
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Ab

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
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Kat K
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car Insurance reviews (12695)

Everything is a plus !!

5
Apart from the low initial annual cost paying monthly is a much fairer way of spreading the cost based on usage. Another major plus is the plug-in box acts as a car diagnostics device and also can be used as a car tracking device - everything's a plus !!! Reviewed on: 20th September 2022
Brian Thearle's avatar
Brian Thearle

My first year with BY MILES. Am very pleased with being kept in touch about my monthly usage.I

5
I have experienced no problems since becoming a BY MILES member. Thank you. Reviewed on: 20th September 2022
Aileen Christie's avatar
Aileen Christie

Great company, reliable and cheap

5
Been great, my deposit and pence per mile has dropped due to staying with this company, great incentive to stay and cannot argue with the price Reviewed on: 20th September 2022
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Louey wilson

A really fair way to pay for car insurance

5
I really like the way I only pay for the miles I actually travel, rather than paying a flat rate irrespective of how much I use the car. I now try to reduce costs (for both fuel and insurance) by planning my car journeys and saving them up wherever possible so that, rather than making several "there and back" journeys, I save them up and do a "round trip". I was very impressed with the courtesy and patient explanation I received when discussing new insurance terms following changing my car. I have already recommended ByMiles to several friends who have said they will take up the recommendation when their current cover expires. Thank you, ByMiles! Reviewed on: 20th September 2022
Helen Godson's avatar
Helen Godson

Great price, cover and features

5
Have been with By Miles for a couple of years now, and have found their coverage and customer service excellent, with both fixed and variable charges reducing year on year, despite their fairly unique proposition in the market for low mileage drivers. Highly recommended from me, and unless something changes in my personal circumstances I can't see me using another car insurer for the foreseeable future. Reviewed on: 20th September 2022
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[email protected]

Perfect for low milers

5
Perfect for low milers. I like the tracking thing.. Reviewed on: 20th September 2022
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Andrew Scotney

Definitely the best insurance I have had

5
Amazing customer service, great value, seems good drivers are rewarded with less costly insurance . Reviewed on: 20th September 2022
Susan Bevan 's avatar
Susan Bevan

Game changer

5
The only insurance I have that actually goes down every year. I was struggling to get a decent insurance quote after someone vandalised my car and then I had it stolen. Both things that were out of my control yet I seemed to be being penalised for. I find by miles which is perfect for me as I don’t do a lot of miles. Tracker is really easy to fit and easy to make any changes on the app. I also like the fact you know Where your car is! Would highly recommend Reviewed on: 20th September 2022
Diana Greenwood's avatar
Diana Greenwood

Great value and even better customer service

5
Bymiles is such great value because I only pay for what I use. When I had an issue with my mile tracker, I could speak with someone on the phone straight away. I recommend Bymiles to everyone that I know, especially those that do low mileage. Reviewed on: 20th September 2022
Zena X's avatar
Zena X

So convenient

5
The money i’ve saved with By Miles is beyond belief. For the type of car I have, in London mind you, I would definitely be paying way more for a car I actually don’t use every single day. It gives me control of my spending and has other benefits I don’t think other insurance companies have. Highly recommend Reviewed on: 20th September 2022
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Cher

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