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CAF Bank: Current Account reviews

Name: Current Account
Rating: 3.15 (48 reviews)

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3.23

Based on 47 reviews, last reviewed 20th Jun 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

47%

2 star

45%

Latest highest rating:

5

CAF Bank a pleasure to work with! A collaborative bank that has its clients interests at the centre of all they do; they have been hugely supportive of our small business Reviewed on: 20th February 2024

Latest lowest rating:

1

Read CAF's recent reviews on TrustPilot Poor product (stuck in the dark ages - especially digital), expensive and dreadful customer services. I am in the process of researching alternatives ... Read more Reviewed on: 20th June 2024

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About this product

CAF Bank is a subsidiary of the Charities Aid Foundation, providing banking services for charities and the not-for-profit sector. Its Current Account pays interest on your daily credit balances and has online banking services. Account holders are provided with a business card with the conveniences of a usual debit card.

Finding the right bank account to handle your charity’s finances is important. Reading genuine customer reviews is one of the best ways to gain valuable insight into an account and provider. We collect CAF Bank Current Account reviews to help make your decision easier.

CAF Bank claims to provide banking services for not-for-profits at the lowest cost possible. Find out if customers agree with this claim by reading our reviews. Learn how satisfied account holders have been with the account and the service they’ve received from CAF Bank. Find out more about the online banking service and how useful it is for charities. Read about the payment processes to decide if the account is right for your needs. Make an informed decision when opening a new account by reading our CAF Bank Current Account reviews.

If you have a current account with CAF Bank, share your experience with others by writing a review. Why did you choose CAF Bank and how satisfied have you been with the account? What are the main pros and cons you’ve experienced? Have you ever encountered any issues with the account, and if so, how well did the provider resolve them? Have you been satisfied with the fees associated with the account? Would you recommend the account to other charities? Whether good or bad, write a CAF Bank Current Account review today. Together, we can help people like you make better financial decisions.

CAF Bank Current Account reviews (48)

Review of the CAF Bank, Current Account:

Simple and efficient banking, and good value

Our church current account switched to CAF from Barclays in Oct 2020 to reduce the level of charges incurred and get online access - one of the best decisions we ever made. Reviewed on: 25th February 2022

Extremely poor

We have recently opened an account with CAF. What can I say? Poor customer services, old fashioned offering, disjointed digital products, they even lost one of our donor's donations. I would avoid at all costs. Reviewed on: 7th August 2023

Another way to save

I’m able , when I can to save a little more Reviewed on: 2nd June 2023

Avone business

Recomand cu încredere la toți prietenii Reviewed on: 3rd April 2023

Excellence customer service by Yejide , phone was answered very quickly within 5 minutes & professional & knowledgeable member of staff - Thank You!

Excellence customer service by Yejide , phone was answered very quickly within 5 minutes & professional & knowledgeable member of staff - Thank You Reviewed on: 30th March 2023

irina

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Petronela Narcisa Barbarosie

Very very good dis acount metro bank Reviewed on: 10th March 2023

Gave our charity a chance

CAF worked with us by providing essential bank facilities while other banks very 'closed with covid'. Key partner. Reviewed on: 5th February 2023

Banking

This is by far the best bank for Charities. Reviewed on: 1st February 2023

Service

Our charity moved from HSBC to CAF Bank in February 2022. Our previous bank experience was long waits for telephone enquiries and staff who did not really understand our needs. CAF Bank was a real contrast. Phone calls answered promptly and always by staff who were knowledgeable and helpful. Reviewed on: 31st January 2023

Flexible Banking

We moved to CAF Bank at beginning of 2022 as two of our staff had used them in other organisations. The process was slow to start but has been good since then. We also took the opportunity to set up a Flagstone Account to move money into deposit accounts so that our liabilities were spread. Reviewed on: 31st January 2023

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