Smart Money People Logo

CAF Bank: Current Account reviews

1.84
Based on 60 reviews, last reviewed 30th Oct 2025
No new 5 star reviews
in the past 90 days
82% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
37%
See only 4 star reviews
5%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
56%

Latest highest rating:

5

CAF Bank a pleasure to work with! A collaborative bank that has its clients interests at the centre of all they do; they have been hugely supportive of our small business Reviewed on: 20th February 2024
Robin R's avatar
Robin R

Latest lowest rating:

1

The new system is not user friendly, does not allow... The new system is not user friendly, does not allow accurate long time period account downloads and most importantly does not transfer transaction ref... Read more Reviewed on: 30th October 2025
Adrian J's avatar
Adrian J

About this product

CAF Bank is a subsidiary of the Charities Aid Foundation, providing banking services for charities and the not-for-profit sector. Its Current Account pays interest on your daily credit balances and has online banking services. Account holders are provided with a business card with the conveniences of a usual debit card.

Finding the right bank account to handle your charity’s finances is important. Reading genuine customer reviews is one of the best ways to gain valuable insight into an account and provider. We collect CAF Bank Current Account reviews to help make your decision easier.

CAF Bank claims to provide banking services for not-for-profits at the lowest cost possible. Find out if customers agree with this claim by reading our reviews. Learn how satisfied account holders have been with the account and the service they’ve received from CAF Bank. Find out more about the online banking service and how useful it is for charities. Read about the payment processes to decide if the account is right for your needs. Make an informed decision when opening a new account by reading our CAF Bank Current Account reviews.

If you have a current account with CAF Bank, share your experience with others by writing a review. Why did you choose CAF Bank and how satisfied have you been with the account? What are the main pros and cons you’ve experienced? Have you ever encountered any issues with the account, and if so, how well did the provider resolve them? Have you been satisfied with the fees associated with the account? Would you recommend the account to other charities? Whether good or bad, write a CAF Bank Current Account review today. Together, we can help people like you make better financial decisions.

Review CAF Bank: Current Account now

Help others make smarter decisions by sharing your own experience. Write a review

CAF Bank Current Account reviews (60)

A pleasure

5
A pleasure to work alongside and very supportive Reviewed on: 12th January 2024

Charity account

5
Easy to set up. Simple to use online banking. Great helpline. Works well for our small charity. Reviewed on: 9th January 2024

Extremely poor

1
We have recently opened an account with CAF. What can I say? Poor customer services, old fashioned offering, disjointed digital products, they even lost one of our donor's donations. I would avoid at all costs. Reviewed on: 7th August 2023

Another way to save

5
I’m able , when I can to save a little more Reviewed on: 2nd June 2023

Avone business

5
Recomand cu încredere la toți prietenii Reviewed on: 3rd April 2023

Excellence customer service by Yejide , phone was answered very quickly within 5 minutes & professional & knowledgeable member of staff - Thank You!

5
Excellence customer service by Yejide , phone was answered very quickly within 5 minutes & professional & knowledgeable member of staff - Thank You Reviewed on: 30th March 2023

irina

5
00000000000⁰0000000000000000000000pppppppppppppppp00000000000000000000p0ppp0pppppppppppp00000pp0opp000p00000000000000000000000000000000000000000000000p00000000000000000000 Reviewed on: 20th March 2023

Petronela Narcisa Barbarosie

5
Very very good dis acount metro bank Reviewed on: 10th March 2023

Gave our charity a chance

5
CAF worked with us by providing essential bank facilities while other banks very 'closed with covid'. Key partner. Reviewed on: 5th February 2023

Banking

5
This is by far the best bank for Charities. Reviewed on: 1st February 2023

Do you have a different CAF Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from CAF Bank?

  • Savings

    from CAF Bank 4.67 from 3 reviews
    CAF Bank
    View all products