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CAF Bank: Current Account reviews

2.23
Based on 65 reviews, last reviewed 22nd Aug 2026
No new 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
34%
See only 4 star reviews
5%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
60%

Latest highest rating:

5

CAF Bank a pleasure to work with! A collaborative bank that has its clients interests at the centre of all they do; they have been hugely supportive of our small business Reviewed on: 20th February 2024
Robin R's avatar
Robin R

Latest lowest rating:

1

Appalling service Online service deteriorated following IT upgrade 6 months ago - only works with one browser; several useful features not longer available. Service ove... Read more Reviewed on: 22nd August 2026
David M's avatar
David M

About this product

CAF Bank is a subsidiary of the Charities Aid Foundation, providing banking services for charities and the not-for-profit sector. Its Current Account pays interest on your daily credit balances and has online banking services. Account holders are provided with a business card with the conveniences of a usual debit card.

Finding the right bank account to handle your charity’s finances is important. Reading genuine customer reviews is one of the best ways to gain valuable insight into an account and provider. We collect CAF Bank Current Account reviews to help make your decision easier.

CAF Bank claims to provide banking services for not-for-profits at the lowest cost possible. Find out if customers agree with this claim by reading our reviews. Learn how satisfied account holders have been with the account and the service they’ve received from CAF Bank. Find out more about the online banking service and how useful it is for charities. Read about the payment processes to decide if the account is right for your needs. Make an informed decision when opening a new account by reading our CAF Bank Current Account reviews.

If you have a current account with CAF Bank, share your experience with others by writing a review. Why did you choose CAF Bank and how satisfied have you been with the account? What are the main pros and cons you’ve experienced? Have you ever encountered any issues with the account, and if so, how well did the provider resolve them? Have you been satisfied with the fees associated with the account? Would you recommend the account to other charities? Whether good or bad, write a CAF Bank Current Account review today. Together, we can help people like you make better financial decisions.

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CAF Bank Current Account reviews (65)

CAF Bank a pleasure to work with!

5
A collaborative bank that has its clients interests at the centre of all they do; they have been hugely supportive of our small business Reviewed on: 20th February 2024

A friendly and professional bank

5
We’ve moved over from Barclays. Caf is sooooo much more helpful, approachable and customer oriented. Reviewed on: 1st February 2024

Church Banking

4
CAF Bank have provided us with an easy way of online payment and receiving donations by standing order. However we are unable to pay in cash locally as all the HSBC Banks have closed and we are unable to pay cash into our local post office.. Reviewed on: 1st February 2024

CAF Current Account Review

5
Relatively easy to open and be on-boarded Reviewed on: 25th January 2024

Wonderful for small charities

4
As a small charity we wanted to bank with an organisation that understands us. We've had no issues, staff always very helpful and no problems setting up accounts. Reviewed on: 15th January 2024

A pleasure

5
A pleasure to work alongside and very supportive Reviewed on: 12th January 2024

Charity account

5
Easy to set up. Simple to use online banking. Great helpline. Works well for our small charity. Reviewed on: 9th January 2024

Extremely poor

1
We have recently opened an account with CAF. What can I say? Poor customer services, old fashioned offering, disjointed digital products, they even lost one of our donor's donations. I would avoid at all costs. Reviewed on: 7th August 2023

Another way to save

5
I’m able , when I can to save a little more Reviewed on: 2nd June 2023

Avone business

5
Recomand cu încredere la toți prietenii Reviewed on: 3rd April 2023

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