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CAF Bank: Current Account reviews

1.77
Based on 61 reviews, last reviewed 17th Feb 2026
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
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57%

Latest highest rating:

5

CAF Bank a pleasure to work with! A collaborative bank that has its clients interests at the centre of all they do; they have been hugely supportive of our small business Reviewed on: 20th February 2024
Robin R's avatar
Robin R

Latest lowest rating:

1

CafBank service downgraded in 2023 and in 2025. We bank historically in a Savings accountwith Cafbank. In about 2023 we were forced to open an additional current account with Cafbank so that they c... Read more Reviewed on: 17th February 2026
Andrew M's avatar
Andrew M

About this product

CAF Bank is a subsidiary of the Charities Aid Foundation, providing banking services for charities and the not-for-profit sector. Its Current Account pays interest on your daily credit balances and has online banking services. Account holders are provided with a business card with the conveniences of a usual debit card.

Finding the right bank account to handle your charity’s finances is important. Reading genuine customer reviews is one of the best ways to gain valuable insight into an account and provider. We collect CAF Bank Current Account reviews to help make your decision easier.

CAF Bank claims to provide banking services for not-for-profits at the lowest cost possible. Find out if customers agree with this claim by reading our reviews. Learn how satisfied account holders have been with the account and the service they’ve received from CAF Bank. Find out more about the online banking service and how useful it is for charities. Read about the payment processes to decide if the account is right for your needs. Make an informed decision when opening a new account by reading our CAF Bank Current Account reviews.

If you have a current account with CAF Bank, share your experience with others by writing a review. Why did you choose CAF Bank and how satisfied have you been with the account? What are the main pros and cons you’ve experienced? Have you ever encountered any issues with the account, and if so, how well did the provider resolve them? Have you been satisfied with the fees associated with the account? Would you recommend the account to other charities? Whether good or bad, write a CAF Bank Current Account review today. Together, we can help people like you make better financial decisions.

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CAF Bank Current Account reviews (61)

Worse bank ever

1
I have just written a glowing review about my 20+ year experience of personal banking with RBS. I now want to talk about CAF Bank who were recommended to us by the Charity Commission, if it was not a hugely complicated task to change my charity bank account, myself and the trustees would have done so months ago. CAF have military style security systems in place...if you fail security questions they cut the call and insist you ring back. The staff are rude and condescending...I actually feel nervous calling them, for fear they think I'm not who I say I am. They have recently started charging us for the privilege of using their terrible service and they have restricted access to online banking in Sri Lanka, where my charity works! If I could turn back the clock I would never have signed up with CAF, but due to having trustees/signatories around the world - switching accounts is too complicated. Stay well clear of CAF. Reviewed on: 23rd September 2017

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