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Charter Savings Bank: Fixed Rate Bond reviews

View other Charter Savings Bank products
2.81
Based on 63 reviews, last reviewed 2nd Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
5%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
52%

Latest highest rating:

5

Good accounts which are easy to open on line Good accounts which are easy to open on line Reviewed on: 2nd April 2025
Philip 's avatar
Philip

Latest lowest rating:

1

CharterSavings bank unprofessional and inflexible. CharterSavings bank have £50k of mine in a recent Isa. I instructed them to add my remaining £2.5K from an old provider within their 30 days limit to ... Read more Reviewed on: 29th January 2024
Fiona M's avatar
Fiona M
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About this product

Charter Savings Bank bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the Charter Savings Bank's customer service? Smart Money People is fast becoming the UK's leading source of independent Charter Savings Bank bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

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Charter Savings Bank Fixed Rate Bond reviews (63)

Not sure

3
I've found getting in contact with Charter Savings Bank to be quite difficult. You don't need to have a branch to manage a savings account like this, but good telephone support is important, so I hope things get better here. Reviewed on: 2nd September 2015
Sam's avatar
Sam

Average rate

3
I found the online services decent and rate is acceptable given the current climate. Reviewed on: 29th June 2015
Bren's avatar
Bren

Poor Phone pickup

1
There is no point starting a new bank to compete with others if we can't get through on the phones. If I can't get through to someone to query about their accounts why would I trust moving my account to them. Have been trying all morning and put on hold, not told where in queue, no chance to leave message so can get back to me. I have a day job too so can't spend all morning on the phone. Keep getting told by automated message can submit secure message, thanks, but I need to know now not wait x amount of days before I get a response. Won't be using these.. Reviewed on: 27th April 2015
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Nib Eht

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