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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37452 reviews)

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4.95

Based on 37,452 reviews, last reviewed 3rd Nov 2024

75% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fantastic service, easy to open an account, excellen... Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37452)

Review of the Chase Bank, Current Account:

Avoid if you want reasonable service

Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my favour and then ignored the ruling for 8 weeks before being forced to follow by FOS. Reviewed on: 12th October 2024

Better interest rates on Savings accounts than your...

Better interest rates on Savings accounts than your other banks, App is easy to use and transfers are instant, Even notifications are in real time, No flaws at all even setting up for new customers, Card arrives near enough next day Reviewed on: 8th May 2024

The app is easy to use and prompt replies from custo...

The app is easy to use and prompt replies from customer service Reviewed on: 7th May 2024

Cash back, round up & good savings, what's not to like?

Cash back, round up's & good savings rates, what's not to like? Sometimes the App is a little slow compared to the bigger banks, and I haven't yet fully made the move to close my old account, but Chase is now my default for all payments & the cashback & interest is rolling in Reviewed on: 7th May 2024

Amazing Experience - Switched Banks

Switched to Chase in February 2024, everything was extremely professional, smooth, and customer friendly staff available over the phone immediately when needed. No call waiting for ages, and no computer options, just friendly helpful customer service staff. Reviewed on: 7th May 2024

Easy to use

Easy to use great communication great assess to information about services on offer Reviewed on: 6th May 2024

Easy to set up a current and savings account.

Easy to set up a current and savings account. Good interest rates and easy to use app. Card accepted everywhere and the bank keeps you up to date with all of your banking. Reviewed on: 3rd May 2024

The best bank that I have ever had an account.

The best bank that I have ever had an account. Very simple and convenient to you and you have great customer service help desk. Reviewed on: 2nd May 2024

perfect for day to day banking

excellent, fast and secure payments via app Reviewed on: 2nd May 2024

Super Easy - Reputable - Efficient

Opened my account when I went to NEW York. It was super quick and easy. I transferred money and I was all set to go. No charges, no complications. Have used while in Turkey no problem. Very convenient for me and I’ve been able to link it to my Halifax App which means I can keep an eye on everything all in one place. Reviewed on: 1st May 2024

Best current account ever!

Ive had nothing but excellent service from Chase. Lots of extras with this account! The account is really easy to use and simple. Reviewed on: 1st May 2024

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