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Chase Bank: Current Account reviews

4.95
Based on 37,460 reviews, last reviewed 23rd Nov 2024
14% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

Chase, great perks and smooth operation. My experience with Chase has been, very smooth, and so far the perks have been amazing. The 1% cashback is a great incentive (although I wish it laste... Read more Reviewed on: 23rd November 2024
SiegeofVraks's avatar
SiegeofVraks

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
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Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37460)

Review of the Chase Bank, Current Account:

Service and products

5
Always available to speak to. The app is easy to use secure. Offering 1%cashback on spending and roundup at 5% is the best I have found. The instant access saver allows instant access and using the app money can be me moved into current account even just before a purchase. So no need to hold a large balance in current account not earning interest. Reviewed on: 15th February 2024

Very happy with everything about this bank.

5
Very happy with everything about this bank. Reviewed on: 17th May 2024

Good experience overall with bank

4
Good experience overall with bank Reviewed on: 17th May 2024

Easy to use with currency flexibility.

5
Easy to use. I live on the border between UK and Ireland and the ability to use one account to deal with two currencies without being penalised is great. Reviewed on: 16th May 2024

Very easy to set up and use.

5
Very easy to set up and use. Overall platform is modern and minimalist, which enhances the user's experience. The 1% cashback offer available to customers is not matched elsewhere. Reviewed on: 16th May 2024

Chase bank allows me to bank in theUS and UK which a...

5
Chase bank allows me to bank in theUS and UK which allows me versitiliy. Reviewed on: 16th May 2024

Excellent product and easy to use.

5
Excellent product and easy to use. Reviewed on: 15th May 2024

Encountered a problem when changing my mobile phone.

5
I encountered a problem when changing my mobile phone. I was overseas at the time, but Chase staff gave a lot of help and solved the problem Reviewed on: 12th May 2024

Very Efficient Quick to resolve issues

5
Very Efficient Quick to resolve issues Reviewed on: 11th May 2024

Very easy to use App and to transfer into my savings...

5
Very easy to use App and to transfer into my savings account Reviewed on: 9th May 2024

Better interest rates on Savings accounts than your...

5
Better interest rates on Savings accounts than your other banks, App is easy to use and transfers are instant, Even notifications are in real time, No flaws at all even setting up for new customers, Card arrives near enough next day Reviewed on: 8th May 2024

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