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Chase Bank: Current Account reviews

4.95
Based on 37,452 reviews, last reviewed 3rd Nov 2024
75% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Fantastic service, easy to open an account, excellen... Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024
Kasana K's avatar
Kasana K

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37452)

Review of the Chase Bank, Current Account:

Avoid if you want reasonable service

1
Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my favour and then ignored the ruling for 8 weeks before being forced to follow by FOS. Reviewed on: 12th October 2024

Great interest rates and very easy to manage online...

5
Great interest rates and very easy to manage online account. I was terrified of online banking before being with Chase. Reviewed on: 1st May 2024

The online version is the best one I’ve seen in...

5
The online version is the best one I’ve seen in ages Reviewed on: 1st May 2024

Brilliant bank.

5
Brilliant bank. No charges for overseas spending or withdrawals and a fantastic easy to use App. Even get interest on your spending. Highly recommended. Reviewed on: 1st May 2024

Charming Chase

5
I couldn't find any better bank than Chase which offered cash back and valued customers. Reviewed on: 30th April 2024

Perfect!

5
All online which makes all easier. Great app and very user friendly. Easy to see everything. Card does not hold your details which makes it safer. Excellent saving options and cashbacks. Reviewed on: 30th April 2024

Easy app to use and easy to install app and good cus...

5
Easy app to use and easy to install app and good customer service Reviewed on: 30th April 2024

Great account, easy to use app and helpful, friendly...

5
Great account, easy to use app and helpful, friendly staff. Reviewed on: 29th April 2024

I think is the best bank going and you can use it an...

5
I think is the best bank going and you can use it anyway. It's amazing account. I use it for my craft fairs for payment Reviewed on: 29th April 2024

1% Cash back on card purchases

5
1% Cash back on card purchases and round up outs savings money into a savings account with 5% interest Reviewed on: 28th April 2024

Excellent service

5
Excellent Experience and best services Reviewed on: 28th April 2024

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